AVP Enlighten Consulting

State Street.
Bangalore, India; Hyderabad, India
Not disclosed
01 Dec 2022
09 Dec 2022
Contract type
Full time
Experience level

Who we are looking for

The focus of this role is to drive change and create accountability in the business related to benefits realization through the use of key metrics, balanced reporting, action planning, forecasting, and budgeting. This role contributes to State Street’s mission of becoming a high performing organization by driving the strategic direction and roadmap of Enlighten, State Street’s productivity tool of choice, to ensure it meets our needs.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As a Business Analyst, you will:

  • Actively work with Finance and Capacity Planning departments to analyze staffing plans, forecasts, and budget recommendations.
  • Ensure business is utilizing Enlighten data to justify current and future staffing requirements, forecasting, and adds to staff.
  • Work with key stakeholders to develop continuous improvement strategies linked to important business strategies and objectives.
  • Coordinate business review meetings on a (weekly, bi-weekly or monthly) basis to:
    • Review and discuss current results, including headcount vs targets
    • Ensure numbers are accurate and complete
    • Discuss with business leaders’ reason for the Gap and what is being done to reduce it
    • Track actions the business taking, hold them accountable to deliverables
    • Ensure Absorption benefits are related to, and consistent with, valid increases in volumes
    • Track and confirm attrition is captured accurately
    • Compare how the business is tracking against benefit goals
    • Seek out improvement opportunities (e.g. cross training, load balancing) to reduce Gap
    • Ensure teams are using a balanced approach so productivity improvements and cost reduction are not detrimental to clients or the business.
  • Audit weekly benefit reports to make sure accurate information is being reported. Follow-up with teams regarding any discrepancies and/or late approvals.
  • Review spans of control within the business and make recommendations for consolidation of teams
  • Consolidate and track best practices to make sure they are being shared
  • Understand organizations goals and ensure that goal alignment is occurring at every level.
  • Use Enlighten data to support leadership in building sound business cases, delivering effective business improvement initiatives, and changing behaviors through positive KPI’s.

What we value

These skills will help you succeed in this role

  • Highly analytical and able to drive results and expectations using data and metrics. Ability to utilize quantitative and qualitative data to interpret reports.
  • Deep knowledge of the Enlighten concepts, reports, and data and the Enlighten Benefits Tracker.
  • Passionate about change management and helping the organization achieve their operational goals.
  • Skilled in leading Continuous Improvement projects focused on quality, cost, performance and process optimization.
  • Superior presentation, communication, and interpersonal skills. Invested in presenting high quality artefacts to the business that simplify highly complex problems into an easy-to-understand “story.”
  • Strong problem-solving skills and an ability to work independently and within a team.
  • Demonstrated ability to direct, influence and coach leaders to achieve program outcomes.

Education & Preferred Qualifications

  • Bachelor’s Degree; MBA preferred
  • Four years of experience in an operational environment within a banking/insurance/financial services organization as a Business Analyst
  • Exposure to Enlighten or other similar performance management, measurement or workforce planning system
  • Experience in supporting teams in environments characterized by volume volatility, strict deadlines, ongoing training and cultural change
  • Optional: Six Sigma Certified to Green Belt or higher
  • Expertise in the use of Microsoft Applications – specifically Excel, Word and PowerPoint

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

For further information, and to apply, please visit our website via the “Apply” button below.

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