Customer Data Remediation Analyst

Milton Keynes, Buckinghamshire
06 Oct 2022
03 Nov 2022
Approved employers
Approved employer
Job role
Contract type
Full time
Experience level
Newly qualified

Join our community.

The Data Operations team is responsible for the delivering products, reference data, customer data quality assessment and enhancement, account level transaction controls and quality of data outcomes across the product suites.

The team is part of the Data and Analytics Centre of Excellence, which has an ambitious multi-year data strategy which includes Customer 360 mobilisation and implementation of the new data management platform, Santander Data Marketplace.

A new team is being established in the Data Operations team to support the implementation of the bank's controls and rules in the new data quality module of Santander Data Marketplace. Working closely with the project delivery, metadata, data management and Data Engineering teams to deliver the complete solutions for critical and key data elements. (Ensuring data is defined in the business glossary, data lineage mapped, ownership assigned and data quality rules built).

The difference you'll make.

  • Supporting development and centralisation of new Customer data controls and quality assessments.
  • Supporting the ongoing data remediation implementation with our third-party data providers.
  • Supporting sprints of the Customer 360 initiatives to certify the data outcomes and data remediation decisions.
  • Delivering activity to support the core standard data cleansing executed on behalf of the data owners.
  • Supporting alignment of data between systems and define requirements as legacy applications are decommissioned and switched to new strategic infrastructure.
  • Supporting customer data migrations and the data cleansing actions required pre and post migration.

What you'll bring.

  • Knowledge of customer data models is essential, combined with customer data structures, formats and data gaps to ensure we make the correct decisions in correcting customer data and implement third party data solutions.
  • Proven experience and technical knowledge of SQL.

It would also be nice for you to have.

  • Knowledge of Hadoop and understanding data quality frameworks.
  • Having the technical capability to understand existing code and processes, with an ability to translate requirements for the new strategic platforms.
  • Proven track record in delivering first class service to solve problems for customers and stakeholders.
  • Experience in various tools for data analytics and the ability to extract insight from large scale datasets.

What else you need to know.

We will be conducting all interviews via telephone or video-conference where possible.

This role offers hybrid working with an expectation to travel to the Milton Keynes office as and when required.

This is a permanent position.

How we'll reward you.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs:

  • Competitive salary
  • £500 annual cash allowance to spend on our great range of benefits.
  • Eligible for a discretionary performance-related annual bonus
  • Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us
  • 27 days' holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
  • Company funded individual private medical insurance
  • Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments
  • Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
  • Share in Santander's success by investing in our share plans

#ThePlaceToBeYourself - Everyday Inclusion at Santander

We are committed to making sure all our colleagues feel they belong and are supported to succeed. Our customers come from a wide range of backgrounds, and so do our people, so we welcome applications from across society.

A bit more about Santander

At Santander we're driven by our purpose - to help people and businesses prosper. This means we help customers to create change for themselves and those around them, and we champion businesses to grow sustainably. We do this by always living our values of Simple, Personal and Fair.

At Santander, we each take personal responsibility for managing risk by embracing the I AM Risk framework - to Identify, Assess, Manage and Report risks, and to continuously build a deeper understanding of the risks we face. It is an important part of our culture at Santander and we will provide you with knowledge to help you manage risks in your role.

What to do next:-

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face.

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