Client Administration Consultant, Assistant Vice President (Hybrid)

State Street
Luxembourg, LU/ Hybrid
Not disclosed
04 Oct 2022
31 Oct 2022
Approved employers
Approved employer
Contract type
Full time
Experience level

Client Administration Consultant, Assistant Vice President, Hybrid - LUX

Who we are looking for

The Client Administration and Controls Team plays an essential role in the overall success of the organization. Across the globe, IS Relationship Managers and Deal Leads rely on us to help them reduce billing risk and create capacity by being the process expert related to contract/fee schedules and billing set up requirements. As a Client Admin Consultant, you will partner with the Client Coverage Teams in EMEA to support them with Fee Schedule Governance and Standardization, ensuring C3OP compliance and ECMS Completeness, and facilitating the GBO Intake process for assigned regions and segment. Success is measured in the following ways: re-engineering processes for more efficient and timely execution from fee negotiation through to billing, reducing risk for the company, and building capacity for the client facing teams. Key partners to this role include Relationship Managers, Product, Global Billing Operations, Legal, Client Service, Sales, and Business Risk Management.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Why this role is important to us

You will be supporting the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities.

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

As Client Admin Consultant you will

  • Navigate new deals through the end to end process from Fee Schedule review through to generation of the first client invoice
  • Review fee schedule exception requests and prepare necessary documentation for Non Standard Fee Schedule Approvals
  • Source requirements for Billing Intake form and work with RMs, CS and GBO on billing set up
  • Facilitate the loading of new and amended contracts into ECMS within 30 days of execution.
  • Drive consistency and standardization
  • Partner with key internal stakeholders to ensure continuous improvement of process redesign

What we value

These skills will help you succeed in this role:

  • Demonstrate ability to deliver outcomes in a fast paced, challenging environment
  • Strong track record of connecting the dots to inform a larger strategy while maintain an execution oriented mindset
  • Outstanding critical thinking and analytical skills with ability to operate strategically and build effective partnerships across multiple stakeholder groups
  • Aptitude in decision-making and problem-solving
  • Strong communication skills and adaptability to cultural communication styles

Education & Preferred Qualifications

  • BS/BA in accounting, finance or economics related area
  • 5+ Years in working in Financial Services
  • Prior Client Contracting or Billing Experience
  • Possess personal qualities of integrity, credibility and commitment to company

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

COVID-19 Protocols: Complying with State Street’s COVID-19 protocols is a condition of employment. Those requirements may vary depending on circumstances and legal requirements, and may include, without limitation, a requirement to be vaccinated (or have an accommodation), to disclose vaccination status, to provide evidence of vaccination status, etc

For further information, and to apply, please visit our website via the “Apply” button below. 

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