Collections Specialist

Cheshire, Crewe
£20000 - £28000 per annum + Pension, Parking & Study Support
28 Sep 2022
12 Oct 2022
JN -092022-5775571
Billy Mason
Contract type
Full time
Experience level
Entry level, Placement

Opportunity for a Collections Specialist to join a highly successful nationwide company based in Crewe. The role will pay up to £28,000 depending on level of experience

Client Details

Page Personnel are working with a successful and leading company going through an exciting period of growth. They are looking for a Collections Specialist to join their team.


Collections Specialist responsibilities include:

  • Collection of direct debit payments in line with company procedure.
  • Make initial contact with customers when payments are returned, securing alternative payment and all collections activity to pre-legal stage.
  • Making decisions with regards to the stopping of accounts.
  • Re-evaluating accounts for release in line with the terms of our credit insurance policy.
  • Dealing with customer complaints.
  • Building and maintaining strong relationships with sales teams.


The candidate will have:

  • Experience of previously working within Collections - Desirable
  • Strong telephone communication skills - Required
  • Be KPI driven and comfortable working towards targets - Required
  • Ability to work well alone or as part of a team - Desirable
  • Excellent organisational and time management skills - Required

Job Offer

This role offers a salary between £20,000-£28,000 depending on experience level, as well as a benefits package including Study Support, on-site parking, on-site gym, subsidised canteen, games room, 25 days annual leave, pension scheme, life insurance + More!

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