CIB Operations - Global Equities Operations - Intelligent Automation Business Analyst and Developer

Job Description

J.P. Morgan is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years and we keep their interests foremost in our minds at all times. This combination of product strength, intellectual capital and character sets us apart as an industry leader. J.P. Morgan is part of J.P. Morgan Chase & Co. (NYSE: JPM), a global financial services firm.

Global Equities Operations (GEO):

Global Equities Operations is a team that spans 17 locations covering all post-execution activities across Cash, OTC and ETD Derivatives as well as handling all Clearing and Financing activities for a global client base. The team drives innovation, transformation and change management across industry initiatives, strategic programs both internally and externally.

GEO is an operations group which consists of the following functions:

Global Equities Middle Office: provides comprehensive operational services for Cash Equity securities transactions executed for clients across global Cash and Equity Derivative trading desks.

Global Clearing Operations: Supports the clearing business for exchange trade (ETD) and over the counter (OTC) Futures and Options. JPM is the largest clearer in the F&O industry with business in over 78 markets.

Trade and Cost Management: TCM deliver strategic execution cost calculation and analytics applications and E2E reconciliation, payment and allocation of global trading and market data costs across asset all classes.

Prime Finance Operations: client facing role that requires extensive client interaction & communication together with working with global internal teams. Utilizing technology to increase client efficiency is key and is often achieved by employing data analytical solutions to enhance the client experience and reduce the operational burden on the team.

Stock Borrow Loan MO: Facilitates and controls the end to end life cycle of Equity Borrow / Loan activity for the global Investment Bank. Managing the collateral exposure process and trade support function whilst liaising with external counterparties & traders on a day-to-day basis.

Trading Venue RM : Trading Venues relation management is responsible for the normal engagement and resolving conflicts of interest between CIB Markets and the external execution venues on a day to day basis

Job Description:

Global Equities operations is undergoing substantial change both internally: due to business growth, and substantial technology investment, and externally: due to newer disruptive technology solutions and improved industry collaboration creating utility platform based service models. There is a need to tie this together into a clear and coherent channel management strategy, aimed at improving client service by, enhancing our operations capability and scalability.

The roles & responsibilities of the Intelligent Automation Business Analyst and Developer are as follows:

• Identifying the manual touchpoints across operations
• Establishing the root cause and the reason for the manual touchpoints to exist
• Collaborating with the technology and transformation partner to agree upon the strategic solution
• Developing the appropriate tactical solution and its place in the operations workflow
• Selecting the best digital tool available to solve for this, such as, Alteryx, Xceptor, Robotics
• Constructing the solution with these tools
• Creating and ensuring the right controls and governance are in place around these solutions
• Recognising disruptive technologies available in the market to help shape the future of our operations

Qualifications and Skills:

• Intelligent Automation Experience: An understanding of existing Intelligent Automation tools both within the firm and externally that can be leveraged to drive Innovation. Experience in tools such as Alteryx Python are essential . Understanding and experience in transformation and visualization tools such as Xceptor, Qlikview, Tableau, UiPath is desirable and would be a definite plus.
• Minimum 5 years' experience in a Financial Services or Technology
• Strategic mindset: Capacity to look at things with a broader perspective, understanding the direction that the business and markets are headed and align that with the smallest of the processes being performed in the operations.
• Analytical Skills: Examine large data sets and processes and draw out trends, patterns and behaviors
• Stakeholder Management: Excellent network management skills required to maintain a fruitful relationship with multiple stakeholders at all levels from the most senior to the most junior member
• Influencing skills: Drive the decision making with the key stakeholders to meet the strategic objectives
• Independence: motivated to work independently with a clear set of objectives and minimal need for supervision
• Collaboration Mindset: Facilitating a collaborative approach from both senior and mid-level management stakeholders across a large organization to get agreement on direction and approach of Innovation
• Communication skills: Should have excellent written and oral communication skills. Being able to explain complex ideas and stories in simple terms
• Project management: Bringing some project management experience will be preferential as it will help establish key milestones and aid communication of successes and issues faced along the way.

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.