Virgin Media

Operations Assurance Analyst

Virgin Media
Birmingham, West Midlands, United Kingdom, United Kingdom
Competitive salary
24 Sep 2022
25 Sep 2022
Approved employers
Approved employer
Job role
Quality Assurance

Closing Date:
{Closing date}
About the role

Are you analytical and enjoy digging deep into data? If so, this could be the role for you! We are recruiting an Operations Assurance Analyst on a 12 month secondment.

As an Operations Assurance Analyst, you'll ensure all changes to existing rating & charging configuration along with new deployments or billing impacting changes are delivered accurately and compliant with business and regulatory requirements from idea conception through to build delivery onto Virgin Media's billing platforms & VM Core network.

If your preferred location isn't listed, but you feel this role could be right for you, please connect with the recruiter to discuss in more detail.

The must haves

In order to be considered, you must have the following experience;
  • Good analytical skills - Be able to analyse, investigate & reconcile data including performing revenue and cost analysis
  • Advanced Excel
  • Good communicator - to provide clear and meaningful interpretation of analysis conducted.
  • Good innovator - deliver original/lateral thinking that enables value added analysis of revenue and cost leakage.

The other stuff we're looking for

We'd also love you to bring;
  • Ability to operate and communicate with all levels of the business (internal and external) in a professional manner.
  • Able to accept challenge and collaborate in change.
  • Able to give clear concise communication to all at the appropriate time.
  • Identify continuous improvements across work streams.

What's in it for you?

As you're already a valued member of the Virgin Media or O2 family, you'll know lots about the amazing stuff we do to take care of our people.

As we're prioritising our amazing internal talent, this role is only eligible for internal applicants or applications from our contingent workforce.

This role is a level 3.

We can chat to you one on one about how your overall benefits may change, if you're successful.

Next steps

If you think you've got what it takes to make a move, we'd love to hear from you.

It's important that you take the time to submit a formal application via Workday.

Once you've submitted an application the next steps of the process, if successful, are likely to include 1 stage interview including a Saville Wave and a technical test.

Thanks for your patience in the meantime and if you do have burning questions, you can drop Harpal Dhillon a note on

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

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