CIB Digital & Platform Services - Payments Regulation Operations - Global RegOps Change Management -

Job Description

CIB Digital & Platform Services - Payments Regulation Operations - Global RegOps Change Management - Business Analyst - Associate

Payments Client Service, Implementation and Operations (PCSIO) is part of the Digital & Platform Services organization in the Corporate & Investment Bank. It provides the following capabilities:

Operational support to the JPMC Payments businesses including Treasury Services, Commercial Card, Trade Finance and Merchant Services

Payment hub services for all firmwide divisions.

Cross-product cash management, reconciliation and change management services.

PCSIO consists of over 10,000 employees across 60 sites and supports 142k corporations, financial institutions, governments and municipalities domiciled in over 180 countries.

Role Description:

Regulatory reporting requirements are complex, increasing in nature, and our reporting infrastructure requires upgrade to meet these requirements. We want to strengthen our management of those regulatory reporting needs and drive significant improvement around completeness, control and ability to adapt to new requirements.

We are seeking an Associate to report into Global RegOps Transformation Program Change Lead [VP] and provide support in delivering a multi-year strategic transformation roadmap.

The role and responsibilities include:

Review Payments Regulation Legal Obligations against documented BRDs/SBEs

Understand and interpret business rules within BRDs/SBEs, perform gap analysis against Legal Obligations, assess risk and escalate findings to Change Management workstream

Recommend improvements for Horizon Scanning and Legal Interpretation processes

Support Regulatory Report Inventory Management improvements

Face-off to Global & Regional RegOps Transformation, Governance teams to strengthen liaison with Legal and Compliance

Measures of success:

Sustainable RegOps service, able to meet the needs of future demand in an efficient and effective manner

Proactive RegOps service that is positioned to help drive regulatory agenda in the market place

An inclusive culture, that enables all employees, colleagues, and partners to be their true self in the working environment

Skills Required

Change focus

• Demonstrate hand-on experience in more than one of the following Waterfall and Agile Best Practices across Operations and Technology:
  • • Business Requirements Gathering
    • Requirements Validation
    • Writing Business Requirements Documents
    • Writing Epics and User Stories
    • Acceptance Criteria
    • User Acceptance Testing
• Demonstrate understanding of Waterfall and Agile Best Practices (Confluence, Jira, Scrum) across both Operations and Technology
• Demonstrate awareness in one of the Payments Regulations: Tax, Anti-Money-Laundering, PSD2, Payment Transactions
• Demonstrate awareness in one of the following: SEPA, Wires, Direct Debits, FX, paper based, clearings, ISO standards, SWIFT

Leadership

• Inclusive Leadership
  • Promotes an inclusive work environment, respects individuals at every level
  • Exemplifies the highest standards of ethics and integrity
  • Possesses the ability to work on a diverse team and with a diverse range of people
  • Has an interest in cultural change and the curiosity to understand differences in cultural needs across our global firm
• Leverages an agile and flexible leadership style, with the ability to influence in a broad set of circumstances

Digital Innovation Mindset

• Challenge mindset - agile, inquisitive, diverse, confident to question the status quo, courage to challenge
• Proactive in putting forward ideas and bringing forward innovative (and inspiring) solutions to complex problems
• Passion for continual service improvement: creates environments to identify and solution efficiencies in business processes

Strategic

• Enthusiastic about driving the strategy and vision towards the execution: able to see the bigger picture , forward-looking, possibilities thinker, passionate about moving ideas forward to action
• Communicates effectively and able to influence multiple audiences (firmwide, regional, LoB, location)
• Builds a strong control framework and operates within that framework to ensure successful delivery of all our regulatory requirements.
• Identifying, monitoring and managing through metrics that matter

Curious Collaborator

• Strong stakeholder management: connection, communication & collaboration.
• Intellectually curious: will need to be passionate about the subject matter and keen to grow a detailed knowledge of the regulatory landscape through relevant research, data analysis and solutioning
• Applies a global and firmwide perspective in establishing direction for team
• Promotes partnership, encourages collaboration, information sharing and discussion to break down silos

Skills Required (optional)

• Knowledge of payment products and related regulatory landscape.
• Developing policies, procedures, performance outcomes and standards that are aligned to meet all regulatory and controls standards .

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.