Credit Controller
- Recruiter
- Page Personnel
- Location
- Woking, Surrey
- Salary
- £25000 - £30000 per annum
- Posted
- 15 Sep 2022
- Closes
- 13 Oct 2022
- Ref
- JN -092022-5759675
- Contact
- Alex Smith
- Job role
- Credit control
- Sector
- Energy/utilities
- Contract type
- Interim
- Hours
- Full time
- Experience level
- Part qualified
Our client is looking for a Credit Controller to join their Accountancy team in Woking on a Temp to Perm basis.
Client Details
Our client, a well known & growing business based in Woking is looking to recruit a Credit Controller on a Temp to Perm basis into their Accountancy team
Description
Credit Controller - Woking
- Liaising with property agents, concierge services and third-party intermediaries in relation to enquiries about energy metering, billing and payments
- Providing assistance in setting up new supply contracts and tenancy agreements, including setting up direct debit payments
- Opening new customer accounts and providing general advice on services to new customers.
- Providing assistance with closing customer accounts including production of final bills and rent demands.
- Assisting in the satisfactory resolution of customer queries and complaints relating to tenant services, bills, maintenance charges, unregistered tenants, heating controls, meter identification etc
- Negotiating and monitoring payment plans with customers and their representatives.
- Providing assistance to customers and tenants
- Collecting and reporting "Credit Control" of sales ledger invoicing, and payments allocation from Direct Debit payments and other receipts
- Providing account reconciliations and breakdowns and where necessary handling the issue of credit notes in respect of adjustments to customer bills
- Maintaining and updating accurate customer records in compliance with data security standards
- Assisting in the production of performance statistics and reports for management reporting and Boards including rent roll, arrears, energy sales, Heat Trust consumer protection standards and service performance targets.
- Identifying areas for improvement in Credit Control procedures
Profile
A successful applicant will be available on short notice & have experience with the above
Job Offer
Salary circa £28,000
Hybrid working on offer
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