Head of Billing Transformation, GFC Lead , Managing Director

State Street.
Bangalore, India
Not disclosed
15 Aug 2022
18 Aug 2022
Contract type
Full time
Experience level

Job Description

Head of Billing Transformation, GFC Lead

Managing Director

Why this role is important to us

Global Billing Operations (“GBO”) is responsible for all of State Street’s client billing processes across the globe. The remit spans across Asset Servicing, Alpha, Global Markets, Global Advisors and the Digital division, covering over 50+ billing processes and 40+ legacy platforms. GBO is undergoing a multi-year transformation spanning people and operating model, processes and controls, data automation and technology. The Head of Billing Transformation – Global Finance Center Lead (“GFC”) will be a key partner in driving implementation of the billing transformation strategy across client setup, user acceptance testing of new system build out, validation and conversion and own the data operations team. This role will be a key partner to the Head of Billing Transformation as we develop the target state operating model for the future of billing operations.

Job Purpose

State Street has committed to significantly automating and streamlining the technology and data associated to its varied billing processes. As part of this commitment, there is a dedicated Billing Transformation organization responsible for developing and implementing the appropriate strategy to migrate from legacy, manual processes to a highly automated environment with more robust controls. A significant component of the Transformation team is located in the GFC and responsible for several key areas of implementing the transformation efforts. This role will head up the Billing Transformation group in the GFC be responsible for ensuring that the various components of data lineage, data operations system requirements and testing, fee schedule reviews and conversion are all operating in sync in line with the strategy and prioritization defined by the Head of Billing Transformation to achieve the goals of migration to the single, Oracle based platform (ORMB).

What you will be responsible for

  • Executing client setups to drive conversion of fee schedules from legacy billing applications to the target state billing process and technology platform
  • Owning the data operations of the ORMB environment to ensure data coming in from source systems is managed in a well-controlled manner, with robust process and controls, including developing data quality dashboards and exception reports and metrics
  • Driving the billing validation workstream as part of the conversion process, resolving variances between legacy billing output and ORMB pre-conversion to ensure a high quality converted future state
  • Execution of user acceptance testing, including scenario development of test cases, performing of testing and resolving testing exceptions in partnership with IT

What we value

These skills will help you succeed in this role

  • Understanding of State Street Institutional Services client segments, service offerings, and operational delivery teams and platforms
  • Knowledge of the customer invoice, calculations and data from the perspective of a customer
  • Ability to navigate through complex organizational structures, resolving tactical issues and providing guidance to the team through various execution workstreams
  • Partnering on large scale global enterprise programs and system implementation and/or experience in driving complex, firm wide projects across multiple stakeholders
  • Proven leadership skills in managing large teams, developing and maturing the team skill-set and motivating teams through challenging environments

Education & Preferred Qualifications

  • Degree required
  • 15+ years of experience, proven experience of implementing large scale projects preferred

Additional requirements

  • Experience with Agile methodology preferred
  • Travel up to 25% may be required depending on location

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

For further information, and to apply, please visit our website via the “Apply” button below.

Similar jobs

Similar jobs