Tech Co-Ord, Transfer Agency (Settlements) - Hybrid

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role:

Working as part of a dedicated settlements team reporting to the Transfer Agency Settlements Team Leader. The successful candidate will be responsible for the execution and quality approval of external and internal cash payments whilst adhering to strict deadlines. In addition, the successful candidate will be required to support the Settlements Team Leader activities. Ensuring that all client service standards and regulatory requirements are met together with working with partners in different jurisdictions.

Principal Responsibilities:

• Responsible for authorisation & quality control checks for external and internal payments within strict currency deadlines
• Day to day oversight of processing quality and timeliness in India, seeking appropriate information from local management where required
• Work queue management
• Adherence to Client SLDs
• Monitor and assist on the queries and liaise with other departments where necessary
• Take part in any project related work as required
• Attendance at internal/client meetings as required
• Maintains a close working relationship with other TA areas, such as Dealing, Registration, and other internal areas such as the Client Services
• Fulfill additional, relevant, tasks appropriate to the role and business requirements
• Completion of monthly KPIs
• Completion of quarterly control checks
• Working with other team members to ensure Settlements Team Mailbox is kept up to date at all times and that e mails are actioned/filed promptly and within the standard service levels.
• Escalation point for queries within the IRL Settlements Team
• Monitor and assist on the queries and liaise with other departments where necessary
• Provision of all data for Audit/Compliance/Trustee/Depository reviews
• Ensure sufficient cover for all tasks within the Settlements Team on a daily basis.
• Fulfil additional, relevant, tasks appropriate to the role and business requirements
• Take part in any project related work as required
• Attend all mandatory training within the required deadlines

Accountabilities:

• Employees are required to comply with the regulatory regime in which Northern Trust operates as appropriate to the above role.
• Employees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled.
• Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties.

Relationships:

Internal Key Stakeholders

• Relationship Managers
• Client Service Managers
• Management Team
• Internal Clients including but not limited to other teams within Transfer Agency

External Key Stakeholders

• Regulators including, CBOI and FED
• External Clients
• External Advisors
• External Auditors / Trustees and Compliance
• Shareholders

Qualifications / Skills / Experience:

• Demonstrate a detailed working knowledge of Transfer Agency Finance Functions
• Ability to review and resolve complex issues working under pressure meeting challenging deadlines
• Customer Service experience would be preferred
• Excellent planning and organisation skills with a flexible approach to work
• Ability to work on own initiative
• Good Team Player
• Effective verbal reasoning and numeric skills (Essential)
• Good keyboard skills to include MS Excel and ability to learn systems used within the business (Essential)
• Experience in working with Multiple Currencies
• Extensive knowledge of regulatory environment is highly desirable
• Knowledge and understanding of working within a regulatory Environment

Core Competencies:

• Interpersonal (relationship building, respectful, problem solving and understanding)
• Communication (listening skills, oral communication skills, information sharing and written communication skills)
• Self-management (adaptability, integrity, learning and trust builder)
• Motivation (closure and result seeking)
• Thinking (decision making, idea generation, inclusion and problem solving)
• Organisational Knowledge (current knowledge, knowledge and understanding)
• Client Service and Quality (quality, relationship building and client satisfaction)
• Administration (coordination, execution, planning and time management)
• Leadership (direction, idea generation, knowledge sharing and team recognition)

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us

For further information, and to apply, please visit our website via the “Apply” button below.