Manager - Business Process Excellence

Manager - Business Process Excellence, Oil and Gas, Mumbai City

• Utilize operational improvement levers to achieve cost effectiveness & customer experience impact
• Upskilling and empowering our people to independently solve problems using LEAN frameworks for the benefit of our clients. Help craft and drive the strategy and execution of the LEAN & Automation programme

Client Details

Manager - Business Process Excellence, Oil and Gas, Mumbai City

Our client is a leading global energy business which supplies, stores and distributes petroleum products in 47 countries across six continents.

This captive centre, provides a key advantage of centralising its core competency in services at one location and allows the group the ability to scale size to increase volumes in key areas

Description

Manager - Business Process Excellence, Oil and Gas, Mumbai City

Key Responsibilities

• Your role will be to partner with senior leaders to drive end-to-end process transformation, putting efficiency at the centre of the process
• Through the application of Lean tools and techniques, you will identify major pain points, investigate their root causes and provide solutions that eliminate, simplify & automate the business process
• Collaborating with IT leadership- you will bring & expand best-of-breed intelligent automation and robotics solutions that augment processes improved through LEAN methodologies.
• You will be an Independent & objective advisor to the Business, upskilling and empowering our people to independently solve problems for the benefit of our clients and the organisation.
• You will also be responsible for developing & reporting and monitoring quality metrics of the processes

• You will be responsible for end to end (idea to delivery) of the project including preparation/approving requirement documents , working with solution architects, project managing & ensuring seamless business change

• Ensure Toll Gates through Metrics & Measurement (FTE benefit calculations and sign off)
• Support UATs with test cases. Ensure Post Go-Live Stability

Profile

Skills: · Desired (Not Mandatory): Certified LEAN & Six Sigma certifications, Project Management (PMP) · Great with Data analysis & creating a compelling pitch using data & presentation skills · Proven ability to act as a bridge between the business and development team, translating business concepts into requirements that are implementable · CXO level stakeholder mgmt. experience is a plus · Knowledge or prior experience of tools such as Xceptor Data Hub/RPA are a plus. · Understanding of any computer language is a good to have · Strong verbal communication skills · Strong academic background, logical thinking, precise understanding and clear articulation

Job Offer

An opportunity to work for a leading and growing MNC

Fast-paced career growth and opportunities to explore other internal roles

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Vasgi Dravid on +91 (0) 22 4236 3324