Operations Client Service, Off

State Street.
Quincy, Massachusetts, Newport Beach, California, Los Angeles, California;
Not disclosed
02 Aug 2022
02 Sep 2022
Contract type
Full time
Experience level
Qualified accountant

Quincy, Massachusetts, Newport Beach, California, Los Angeles, California, Alameda, California, Aliquippa, Pennsylvania, West Conshohocken, Pennsylvania, Detroit, Michigan, North Quincy, Massachusetts, Hadley, Massachusetts, Grafton, Massachusetts, Cambridge, Massachusetts, Boston, Massachusetts, Tucson, Arizona, Austin, Texas, Burlington Massachusetts, Scottsdale, Arizona, Miami, Berwyn, Pennsylvania, Charlotte, North Carolina, New York, New York, Princeton, New Jersey, Clifton, New Jersey, Atlanta, Georgia, Jacksonville, Florida, Durham, North Carolina, Kansas City, Missouri, Jersey City, New Jersey, Lee's Summit, Missouri, San Francisco, California, Westboro, Massacusetts, Sacramento, California, Redwood City, California, Secaucus NJ, 

Who we are looking for

As a member of the Banking Services team you will manage the implementation and maintenance activities for several banking applications while following controls and guidelines that are routinely reviewed and updated. Act as security administrator for several products; regularly interact with different vendors to troubleshoot issues, discuss upgrades, etc. Become a Subject Matter Expert on the applications and processes the Banking Services team owns. The team is based in Quincy Massachusetts.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As an Officer you will

  • Manage the implementation and maintenance activities for several banking applications
  • Act as security administrator for several products; regularly interacts with different vendors to troubleshoot issues
  • Become a Subject Matter Expert on the applications and processes the Banking Services team owns
  • Identify risk items, timely escalate to management with effective communication, write up official reporting, agree action plans and accountable for implementation
  • Monitor projects to ensure completion on schedule and within budget
  • Support the accountability for client quality of service and team work accuracy in support of those clients
  • Support strong communications with internal and external clients
  • Support and research inquires related to internal and external vendor/client requests.
  • Drive effective collaboration and networking with other teams locally, regional and globally

What we value

These skills will help you succeed in this role

  • Strong critical thinking, problem solving, and decision-making skills.
  • An ability to be a leader within their team, as well as be a leader amongst your peers.
  • Strong communication, interpersonal, and organizational skills, which includes excellent time management and prioritization skills
  • Candidates must demonstrate initiative, be able to perform well under pressure, and simultaneously handle multiple assignments
  • Excellent administrative and organizational skills with the proven ability to multi-task and to work efficiently to meet client deliverables

Education & Preferred Qualifications

  • Bachelor degree or above
  • Minimum 3 years solid experiences in financial services, fund accounting and/or a back-office operations environment

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

For further information, and to apply, please visit our website via the “Apply” button below.

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