Master Data Analyst II

Master data is a critical business asset with high impact upon business performance and decision-making. Well managed, high quality master data will enable the company to drive business results, whereas poorly controlled, low-quality data will result in higher costs and missed opportunities.
You will apply data governance best practice in the delivery of master data management services such that high quality (timely, complete, accurate and consistent) master data is achieved, maintained and used to drive business results.
You will be responsible for delivering master data management services globally, support the implementation of systems in partnership with ITS, lead continuous improvement initiatives and drive global standardization.
Current scope covers the majority of master data types (domains) including product, customer, vendor, material and cost objects.
Scope is unrestricted to expand in the future into any additional master data types where business value is identified.

Key Accountabilities and Business Priorities:

Provide support to the business managing master data effectively to ensure proper controls, high master data quality and efficient process performance:

• Perform the creation and maintenance of master data records in a timely manner and in accordance with procedures, quality standards and rules. Administer master data workflow tools, processes and the execution of mass updates. Ensure high quality and full validation of master data according to data governance standards and rules. Undertake regular data cleansing activities to raise the quality of each record to target levels. Support controls and regular checks to ensure compliance with internal control, standards and rules. Maintain VMS and identify requirements to effectively track KPIs. Keep proper maintenance of SOPs Provide first line of support to the business in investigating and solving master data issues of low to medium level of complexity.

Drive value creation supporting the business:

• Positive influence the business by supporting training to internal customers, CI projects or leveraging data, analytics and actionable insights to deliver quantifiable results. Generate consistency, efficiency, and productivity improvements by leveraging process improvement, standardization and automation to generate white space. Propose and support new projects to resolve process gaps and ensure compliance with  business rules and policies. Participate in the investigation of the root cause behind a business process failure or reoccurring data errors which may be due to: data entry errors, current process not being followed, a problem with the current process, or a system issue.

Work in partnership with ITS and the business teams to implement new master data technologies that enhance process efficiency and drive effective master data quality:

• Participate as directed in test case execution for new systems and tools ensuring that business processes are not disrupted by changes.

Leadership Skills:

• Good communication skills. Excellent interpersonal and collaboration skills. Problem-solving skills. Analytical and critical thinking skills. Results oriented and customer focus. Superior attention to detail.

Technical and Business Skills:

• Clear understanding of Master Data activities and relationship with business. Knowledge of the principles, policies and practices of master data process and quality management. Advanced Microsoft Excel proficiency. Advanced SAP user. Knowledge of Power BI, Macro and SAP scripting will be an advantage.

Essential Knowledge/ Experience:

• Bachelor's degree in Business Administration or Engineering or related field. 1 year of relevant experience. Mandarin Chinese: full professional proficiency. English: B2 or C1  level.