Operations Client Service Senior associate

Recruiter
State Street.
Location
Hyderabad, India
Salary
Not disclosed
Posted
29 Jun 2022
Closes
30 Jun 2022
Ref
R-699836
Contract type
Permanent
Hours
Full time
Experience level
Qualified accountant

  • Calculate and process fun and account activities.
  • Completes/submits daily work as requested throughout the day.  Maintains appropriate records of daily and monthly activities.
  • Support the research and resolution process for exceptions, reconciliations, incorrect transactions and inquiries. 
  • Independently researches/resolves while keeping Senior Associate informed and seeks assistance, when needed, in a timely manner.
  • Escalate unresolved issues to management as required.
  • Perform other duties as assigned.
  • Compiles and submits necessary documentation to assist with responding to all client requests in a timely, thorough, and professional manner.
  • Creates and fosters effective working relationships with internal clients, including Centers of Excellence, Shared Services Business Units and other users.
  • Work in conjunction with individuals on the team as well as other Client Service teams, Shared Services/COEs, outsource partners, other business units and external clients as needed to ensure seamless processing according to the fund’s policies.
  • Ensure all deliverables which are going out of the firm are thoroughly reviewed
  • Participate / Facilitate / execute functionalization efforts
  • Diligently follows SOP’s and other established risk control and compliance policies and procedures, including client specific procedures.
  • Document any updates or changes to formal procedures, databases, etc. for management review.
  • Validate and review all daily activity while maintaining all required controls.
  • Well versed with MCH,AFW and AWT.
  • Good Knowledge on MCH screens BLAC/BSUB/BRNA/BRDA/BMSF/BHDR/BIAD/BCMC and BDSL.
  • Balances multiple tasks and assignments (with appropriate level of supervisory support) and assist in the training of others as required.
  • Adhere to all corporate policies listed in handbook include attendance, vacation, professional conduct, security practices, etc. 
  • Support training of new hires as necessary.
  • Assists the Associate 1s as directed in resolving difficult problems within the allowed time frames.

For further information, and to apply, please visit our website via the “Apply” button below.

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