Grab

Billing & Collection Specialist (Thailand)

Recruiter
Grab
Location
Bangkok (The PARQ)
Salary
Flexible benefits package
Posted
29 Jun 2022
Closes
29 Jul 2022
Ref
R-2022-6-0555
Approved employers
Approved employer
Contract type
Contract
Hours
Full time
Experience level
Qualified accountant

Job Description:

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honor and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Role:

  • Generate and send out invoices
  • Advise customers of necessary actions and strategies for debt repayment
  • Locate and notify customers of delinquent accounts by telephone and email
  • Provide Customer Service Regarding collection issues, process customer refunds, process and review account adjustments. Resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts – customer calls, accounts adjustments, small balance write off, customers reconciliations and processing credit memos.
  • Resolve both internal and external queries quickly and efficiently to maximize collection
  • Record information about status of collection efforts in the monthly ageing report
  • Document &report irregularities and overdue account
  • Issue dunning letter for overdue invoices and long outstanding invoices
  • Negotiating payment plans
  • Verify and contact bank for unknown transfer payment transaction in bank statement

This is a contract role (renewable/ extendable).

For further information, and to apply, please visit our website via the “Apply” button below.

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