Billing & Collection Specialist (Thailand)
- Recruiter
- Grab
- Location
- Bangkok (The PARQ)
- Salary
- Flexible benefits package
- Posted
- 29 Jun 2022
- Closes
- 29 Jul 2022
- Ref
- R-2022-6-0555
- Approved employers
- Approved employer
- Job role
- Accounts payable/receivable, Financial analyst
- Contract type
- Contract
- Hours
- Full time
- Experience level
- Qualified accountant
Job Description:
Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honor and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
Get to know the Role:
- Generate and send out invoices
- Advise customers of necessary actions and strategies for debt repayment
- Locate and notify customers of delinquent accounts by telephone and email
- Provide Customer Service Regarding collection issues, process customer refunds, process and review account adjustments. Resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts – customer calls, accounts adjustments, small balance write off, customers reconciliations and processing credit memos.
- Resolve both internal and external queries quickly and efficiently to maximize collection
- Record information about status of collection efforts in the monthly ageing report
- Document &report irregularities and overdue account
- Issue dunning letter for overdue invoices and long outstanding invoices
- Negotiating payment plans
- Verify and contact bank for unknown transfer payment transaction in bank statement
For further information, and to apply, please visit our website via the “Apply” button below.