Compl Risk Mgmt Officer – Issue Remediation/Oversight Manager

London, UK
Not disclosed
27 Jun 2022
05 Jul 2022
Approved employers
Approved employer
Contract type
Full time
Experience level

Serves as a compliance risk officer for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protects the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet business and customer needs in a manner consistent with the Citi program framework.

Key Activities include:

  • Participating in the design, development, delivery and maintenance of best-in-class Compliance programs, policies and practices for ICRM.
  • Analyzing complex comparative data, preparing and presenting regional and global reports related to compliance risk assessments, and monitoring of compliance related issues.
  • Reviewing materials to ensure compliance with various regulatory and legal requirements and to ensure compliance risks are appropriately identified and addressed.
  • Investigating and responding to compliance risk issues. Investigating regulatory inquiries, preparing required documentation, making recommendations to senior management on how to proceed, and preparing responses for the regulatory inquiries.
  • Overseeing the monitoring of adherence to Citi’s Compliance Risk Policies and relevant procedures and preparation, editing, and maintenance of Compliance program related materials.
  • Interacting and working with other areas within Citi, as necessary.
  • Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas.
  • Additional duties as assigned.
    • Perform check and challenge of key processes and controls- including partnering with stakeholders to establish appropriate remedial actions and ensure compliance with AICAP Policy
    • Add detail Building strong relationships with other independent control functions (IA, CA and ORM), and facilitating seamless reviews from these functions.

Knowledge, skills and experience

Education level and/or relevant experience(s)

Required: Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; 6-10 years experience in area of focus – Compliance testing or Internal Audit

Preferred: Advanced degree (e.g. JD, MBA) a plus

Knowledge and skills (general and technical)


  • Knowledge of Compliance laws, rules, regulations, risks and typologies
  • Must be a self-starter, flexible, innovative and adaptive
  • Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
  • Strong written and verbal communication and interpersonal skills
  • Ability to both work collaboratively and independently; ability to navigate a complex organization
  • Advanced analytical skills
  • Ability to both work independently and collaborate with team members
  • Excellent project management and organizational skills and capability to handle multiple projects at one time
  • Proficient in MS Office applications (Excel, Word, PowerPoint)
  • Demonstrated knowledge in area of focus
    • Data Analysis – extraction, manipulation and presentation of large data sets
    • Microsoft Excel advanced – knowledge of functions/formulas (VLOOKUP, IF, INDEX MATCH…), pivot tables, dashboards, VBA (preferred)
    • Database knowledge – Microsoft Access, SQL
    • PowerPoint – presentation/visualisation of findings
    • SharePoint – create workflows/process for collaborative working
    • Experience in planning, executing, and reporting on compliance testing reviews and regulatory issue validation activities
    • Knowledge and extensive experience with auditing principles including audit planning, risk assessments, development of risks and controls matrices, processes and controls design assessments, controls operating effectiveness testing, transactional access segregation of duties, transactional testing, surveillance systems, and reporting activities
    • Understanding of rules, laws, and regulations, and specific regulatory requirements
    • Effectiveness in working within a large scale and complex matrix organization is essential
    • Effective negotiation skills, a proactive and “no surprises” approach in communicating issues, and strength in sustaining independent views
    • Willingness to travel
    • Knowledge of Compliance laws, rules, regulations, risks and typologies
    • Advanced analytical skills


  • Other Requirements (licenses, certifications, specialized training, physical or mental abilities required)

Other: Professional Accounting or Auditing qualifications (e.g. ACCA, CA, CPA etc) Relevant Compliance qualifications – (e.g. CISI, ICA etc.)

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

For further information, and to apply, please visit our website via the “Apply” button below.

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