BDO Singapore

Payroll Assistant Manager/Manager

Recruiter
BDO Singapore
Location
Singapore
Salary
Competitive salary
Posted
24 Jun 2022
Closes
24 Jul 2022
Approved employers
Approved employer
Contract type
Permanent
Hours
Full time
Experience level
Manager

Reporting to: Manager/Executive Director

Department: Business Services Outsourcing

Responsibilities include:

  • Lead and manage a team of professional staff.
  • Provide excellent client service and ensure deliverables timelines are met.
  • Responsible for billings, fee negotiations and recovery for each client engagement.
  • Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
  • Review current process flow for improvements and assist in the implementation of recommendations.
  • Build strategic client relationship with existing / potential clients to generate pipeline of leads.
  • Drive business development and new business growth
  • Ensure compliance to SOPs and regulatory updates.
  • Execute client service excellence at all times.
  • Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
  • Coach team members to set standard client communication protocol eg. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
  • Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore .

Requirements:

  • Business Degree or diploma
  • Minimum 5 years of payroll experience in a service provider environment is required
  • Experienced in leading and managing at least 3 – 5 team members
  • Preferably with Prosoft and/or other payroll software experience
  • Strong spreadsheet skills (Excel) and good knowledge of Word
  • Ability to work independently and as a team
  • Strong problem solving skills
  • Strong written and verbal communication skills
  • Excellent organizational skills
  • Client service oriented and able to interact with clients at ease
  • Able to work in harmony with co-workers
  • Drive for results
  • Determination and persistence

For further information, and to apply, please visit our website via the “Apply” button below.

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