Alternatives Operations, Managing Director

State Street.
Irvine, California
Not disclosed
23 Jun 2022
23 Jul 2022
Contract type
Full time
Experience level

Who we are looking for

Senior level management role within State Street’s Investment Manager Services (IMS) Business Unit. This role requires senior level executive interaction within State Street and with State Street’s largest and most strategic clients, therefore, exceptional interpersonal and communication skills are required. Candidates must demonstrate strong initiative, be able to perform well under pressure and be capable of managing multiple, diverse assignments.

Why this role is important to us

The team you will be joining is a part of State Street Global Delivery (GD). GD gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, GD tools help our clients make better investment choices and act on growth opportunities.

What you will be responsible for

As an IMS Managing Director you will

  • Be responsible for development and execution of overall business plans both internally and in partnership with clients.
  • Manage relationships with key client contacts to ensure continued confidence in State Street and ensure client satisfaction expectations are met relative to the level of service delivered.
  • Responsible for all daily, weekly, monthly and quarterly deliverables for assigned client base.
  • Coordinate monthly and quarterly production calendars with clients and internal support areas including but not limited to Financial Reporting, Compliance and Tax.
  • Ensure process and procedures are adequate to meet quality standards and are consistently applied and regularly reviewed.
  • Ability to identify and act on high risk processes; must be active and current on all procedures, controls and high-risk areas to prevent financial loss.
  • Responsible for the direction and training of subordinate managers and staff. Address employee concerns and sensitivities.
  • Meet all requirements for the performance planning process including goal setting, regular and immediate feedback and submission of formalized performance appraisals.
  • Provide support for and effectively communicate broad overall company initiatives and goals to managers and staff within span of control.
  • Responsible for developing department budget and staffing projections. Complete staffing proposals for newly awarded business.
  • Assess operational effectiveness and make suggestions to transform how we operate and deliver services to clients. Develop ideas for new products and services to expand business opportunities and better meet client needs.
  • Participate in new business generation process including review of proposals, prospect presentations, staffing allocations, etc.
  • Represent the organization internally and externally as a senior level manager of State Street.
  • Spearhead special projects and serve on committees and task force assignments.

What we value

These skills will help you succeed in this role

  • Strong problem solving and analytical skills
  • Strong communication, interpersonal, and organizational skills, which includes excellent time management and prioritization skills
  • The ability to act globally
  • Candidates must demonstrate initiative, be able to perform well under pressure, and simultaneously handle multiple assignments and to work efficiently to meet client deliverables

Education & Preferred Qualifications

  • Candidates must have a college degree (accounting degree strongly preferred; business, mathematics, finance or economics degree required) and 10 or more years of previous accounting and/or financial service operations experience.
  • Candidates must possess solid business unit management experience on complex clients requiring a high level of client interaction.
  • MBA and/or CPA are a plus.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

COVID-19 Protocols: Complying with State Street’s COVID-19 protocols is a condition of employment. Those requirements may vary depending on circumstances and legal requirements, and may include, without limitation, a requirement to be vaccinated (or have an accommodation), to disclose vaccination status, to provide evidence of vaccination status, etc.

For further information, and to apply, please visit our website via the “Apply” button below. 

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