Finance Manager, Operations Support (SSC)

Petaling Jaya (First Avenue)
Flexible benefits package
23 Jun 2022
30 Jun 2022
Approved employers
Approved employer
Contract type
Full time
Experience level

General Responsibilities

  • The position will report to the Head of SSC and shall be responsible for the overall performance, controls and compliance of the Digibank team
  • Key accountabilities include monitoring processes and measuring key performance indicators, building a strong working relationship with stakeholders and ensure service delivery in accordance with SLAs/KPIs
  • Provides clear direction and leadership to the team in line with Finance Ops Support & Services strategy

Key Responsibilities


  • Design, manage and optimise the organisation and execution of the end-to-end Reporting Accounts Payable processes, in line with business strategies
  • Drive team strategies on the achievement of quality, accuracy and timely delivery of services in accordance to defined Service Level Agreements/Key Performance Indicators
  • Accountable for day-to-day operations of the General Ledger and Reporting Team inclusive of process optimization, accuracy of reports and compliance to local/regional procedures and legislation, if any
  • Ensure periodical performance reporting in accordance to predefined formats, policies and procedures and local requirements
  • Lead, coach, motivate, develop and appraise the General Ledger and Reporting Team key personnel to ensure all HR initiatives are met (hiring, performance appraisal, development and communication)
  • Ad hoc assignment


Vertical Business Units & Departments, Regional and Local Finance, Finance Operations


  • Communicate with multiple internal and external stakeholders i.e. Senior Management, Auditors, Regional and Local Finance
  • Provide continuous technical and soft skill training and coaching to team members
  • Ensure back up plan and succession plan are in place

The must haves:

  • Bachelor’s Degree in Finance/Accounting and/or
  • Professional Qualification (ACCA/CIMA/CPA).
  • Knowledgeable on General Ledger and Reporting processes with at least 8 years hands-on experience and understanding of financial impact
  • Possess good knowledge of regional VAT/GST and withholding tax regulations and applications to taxable/non-taxable supplies
  • Experiences local GAAP & Group IFRS reporting
  • Strong leadership qualities with a minimum of 4-5 years of managing a team
  • Strong General Ledger and Reporting process knowledge of legal/regulatory requirements
  • Strong interpersonal and communication skills
  • Ability to multi-task, attention to details and work under pressure
  • Good analytical skills
  • Oracle Finance
For further information, and to apply, please visit our website via the “Apply” button below.
Candidates must be resident in Malaysia, or have the right to work in Malaysia.

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