Revenue Management, Team Lead

State Street.
Bangalore, India
Not disclosed
22 Jun 2022
12 Jul 2022
Contract type
Full time
Experience level
Qualified accountant

Senior Associate (Team Lead) – SSGA India – Revenue Operations

Job Responsibilities:


  • To quickly understand / self-learn end-to-end Revenue Management Cycle (client account setup, account maintenance, monthly accrual, true-up, client invoicing, account receivable, etc.) of the company. Able to assume responsibilities for all activities and tasks within the group.
  • To handle the billing functions independently with minimum supervision; to work on critical billing tasks/special project with strict deadlines & quality check the invoices with 100% accuracy
  • To take initiatives on process improvement; identify opportunities for improving the efficiency of the process, ability to analyze process for re-engineering opportunities
  • Ensure that all work items are completed as per the agreed SLA. Plan and coordinate non-standard activities. Assist in the oversight of written procedures.
  • Handling Client Inquiries and ensure timely response & getting the invoices right the first time
  • Prepare the weekly / monthly/ quarterly MIS reports
  • Escalate all issues properly, in time, to the appropriate level, to avoid any adverse impact on the business
  • Ensure that the gaps in the process are highlighted and that there are adequate controls in place to fill the gaps


  • Provide manager with feedback and suggest improvements on performance of team
  • Identify the training requirements of the team members and work with the Training Team on providing the required trainings
  • Collaborate with the team / manager / stakeholders both onshore and offshore

Client Relations

  • Establish good relationships with Client Onboarding team, Client Service Officer’s team, Relationship Manager’s team with whom the team will need to interact on a regular basis.
  • Act as a liaison between internal and external clients
  • Monitor the exceptions and ensure that they are resolved in a timely manner

Key Skills Required:


  • Domain Knowledge of Asset (Investment) Management industry
  • Knowledge in accounting (especially revenue recognition)
  • Strong in Microsoft office tools (Excel, Word, Power Point)

Experience & Education

  • Total work experience of 5 to 8 years
  • MBA finance / Bachelors in Commerce

Inter-personal skills

  • Good written and verbal communication
  • Team Work and Collaboration
  • Client Focus and Business delivery
  • Ability to prioritize multiple responsibilities to meet internal and industry deadlines
  • Stake holder management
For further information, and to apply, please visit our website via the “Apply” button below. 

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