OTC Analyst

Kraków (PL)
basic pay + benefits
17 Jun 2022
17 Jul 2022
Approved employers
Approved employer
Contract type
Full time
Experience level
Newly qualified

Your Role

  • Perform all aspects of collections regarding EMEA Customers Portfolio, including:

    • Resolving customer financial queries

    • Managing overdue payments through Collections Workflow (Cora / Salesforce)

    • Contact with customers via phone, email etc.

    • Receive and resolve discrepancies (Qty, Price, Warranty, Customer, Freight, etc)

    • Prepare and dispatch dunning letters/statements

    • Assisting in matching payments received

  • Preparing required reports on time – e.g. Past Due report, Forecast, Special invoices and other

  • Identify opportunities for continuous process improvement  and/or work in the project team

  • Creating and updating desktop procedures

  • Escalation and follow up on issues through Cora / Salesforce workflow (Dispute Management tool)

  • Ensure Key Metric’s are met and service is delivered to end users Functions

  • Communication and co-operation with othe Aptiv’s departments

  • Participation in organized conference calls

  • Providing required information and documentation for external and internal audit

  • Work independently with moderate attention of supervisor


Your Background

  • University degree in finance ( preferred )

  • At least 2 year work experience in AR area

  • Good knowledge of SAP

  • Very good English (other language will be an advantage)

  • Good knowledge of Excel

  • Analytical and communication skills


Aptiv Rewards & Advantages

Get a list of benefits such as private health care, child fund, life insurance, Employee Pension Plan (+ 3,5% on each gross salary), trainings, sports activities Multisport card and hybrid type of work.

Some see differences. We see perspectives that make us stronger.

Diversity and Inclusion are sources of innovation and creativity, both of which are essential to Aptiv’s success. Everyday our diverse team comes together, drives innovation, pursues solutions, and meets challenges using their unique abilities, perspectives and talents, changing what tomorrow brings. When you join our team, you’ll get encouraged to think boldly, express your viewpoint and innovate as a matter of habit.


Some see technology. We see a way to make connections.

At Aptiv, we don’t just see the world differently; we work to change reality. That means developing technology that rewrites the rules of what’s possible in the pursuit of making transportation safer, greener and more connected. Today there are more than 180,000 of us globally, located in 46 countries, and united by one mission. Join the movement and together, let’s change tomorrow.




Update February 11, 2022


‘We are one of the largest vehicle technology suppliers and our customers include the 25 largest automotive original equipment manufacturers (“OEMs”) in the world. We operate 127 major manufacturing facilities and 12 major technical centers utilizing a regional service model that enables us to efficiently and effectively serve our global customers from best cost countries. We have a presence in 46 countries and have approximately 18,900 scientists, engineers and technicians focused on developing market relevant product solutions for our customers.



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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

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