Account and Market Opening Team APAC – Officer

State Street.
Tokyo, Japan
Not disclosed
09 Jun 2022
01 Jul 2022
Contract type
Full time
Experience level
Qualified accountant

Who we are looking for

This is a client facing role, the team is called Account and Market opening team and it’s a regional team, servicing all funds and markets throughout APAC.

The main objective of the team is to make sure all accounts and markets are open & closed within the SLA.

It’s a strategic role where you will be working with stakeholders across the whole region in addition to EMEA and the US. You will also be communicating with a lot of people throughout the day for example - Sub custodian/clients/internal teams (CS/AOM/BOAT teams)

The Key focus of this specific role is building a team to support the full end to end of fund and market opening, from speaking with clients to understand their requirements, working on the fund and market opening component and ensuring we are reviewing and communicating all documentation between the Sub and the client – all within the SLA as well as closing all funds and maintaining the APAC fund database

In summary for this role, communication and engagement are key (written and verbal) – you will be predominantly servicing Japan clients where you will need to attend meetings with the client and feel confident in picking up the phone and talking to them as well as ensuring your emails are worded well.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Why this role is important to us

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities.

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

As Account and Market Opening team APAC – Officer you will be responsible for

  • New Fund Requests
  • New Market Request
  • Existing Fund Amendments, things like Fund Name Change, Fund Address Change, IM change, IM Termination and onboarding new IM, Broker changes by IM on ETD and RE / Trustee Changes
  • Existing Market Amendments, including Add/Delete brokers for existing market, License Renewals, Address Change, ASL Signatory at SUB - Name Changes, any Global Market Information/ Renewals Sub Custodian conversions
  • W8 Bene Form update/ renew every 3 years if USD Market/ DDA Account open.
  • Fund Closing
  • Market Closing
  • client communication
  • translation of Japan to English,
  • speak good in both languages

What we value

These skills will help you succeed in this role:

  • strong critical thinking, problem solving, and decision making skills
  • 5+ years State Street experience in Operations, preferably Custody & client service
  • Must demonstrate ability to meet deadlines
  • Strong communication skills, oral and written - Native Japanese required
  • Strong in English Language, oral and written
  • Ability to manage and priorities workload
  • Ability to collaborate with various teams in different jurisdictions and also work well in a team environment
  • Ability to accept change and think outside of the box
  • Experience with Excel

Education & Preferred Qualifications

  • Education: Bachelor and above
  • Major: Finance, Accounting preferred
  • Industry Experience: relevant Fund management or client service or communication experience
  • Language: Fluent writing and spoken English; Japanese is a plus
  • Good at Office softwares
  • 5+ years of job related/industry experience in financial services is required

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

For further information, and to apply, please visit our website via the “Apply” button below.

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