J.P. Morgan

CIB FX Services Business Manager

J.P. Morgan
London, UK
Highly competitive compensation package
09 Jun 2022
09 Jul 2022
Approved employers
Approved employer
Contract type
Full time
Experience level

Job description

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risks, providing information, analysis and recommendations to improve results and drive decisions.

We are seeking a Business Manager to support the Global FX Services Business. This is a full-time London based role in the Finance & Business Management organization. Reporting to the Senior FX Services Business Manager, the successful candidate will act as a trusted advisor and counterweight to the Global Business Head with responsibility for identifying, escalating and mitigating business risks along with optimizing ‘bottom line’ business performance by driving key initiatives across both revenue and expense lines.

The individual will represent the business across a range of support groups including Middle Office, Technology, Finance, Risk, P&A, HR, Legal, Compliance, Business Continuity and Control & Oversight. This role requires strong partnerships with these internal groups as well as across partner lines of business including Securities Services, Payments, Commercial Bank and Consumer & Business Banking. The candidate must be a self-starter, be self-motivated and able to communicate effectively at all levels. Specific responsibilities of this role include:

Drive business strategy and growth

  • Establish and communicate business strategy and priorities (in conjunction with Business / Desk Head)
  • Align front office teams and support groups (Finance, Tech, Risk, Ops, Market Risk, Legal, Tax, Compliance, HR etc) to business priorities
  • Own and ensure delivery of strategic business initiatives and develop business cases for the commitment of resources
  • Establish business governance in conjunction with Desk Head – i.e. regular business reviews, management meetings
  • Ensure business strategy considers market structure and regulatory changes
  • Develop regional, cross-business and industrial partnerships

Manage business risks

  • Identify, escalate and mitigate business risks that could impair our ability to do business:
  • Specific threats (e.g. legal, tax, regulatory, capacity issues, extraordinary transaction costs)
  • Compounded problems (e.g. under-investment in product workflow across several support areas)
  • Systemic risks (e.g. market failure, fraud, new competitive forces)
  • Risks within new product build out (own NBIA process, AML Risk Assessment)
  • Key person dependencies across the end-to-end business
  • Oversee that an effective control environment exists (including functions covering market, credit, operational and reputational risk)

Optimize business performance and planning

  • Optimize 'bottom line' business performance by driving key initiatives (brokerage, fees, cost base, RWA and capital utilization)
  • Lead annual business budget process (in conjunction with Planning and Analysis)
  • Ensure optimal resource budgeting and allocation to achieve business priorities (including directs, finance, technology, operations and other indirects)
  • Oversee investment/productivity initiatives across the end-to-end business to achieve multi-year targets
  • Oversight for real estate needs and space planning
  • Lead client analysis and account planning
  • Oversee deal management pipeline and forecasting


The role of a business manager is dynamic. To be effective in this fluid role, the following core competencies are critical for success:

Ability to influence senior leaders:

  • Establishes rapport and trust with Business Heads and other leaders
  • Fortitude to act as a counterweight to senior leaders
  • Understand regulatory environment and help keep the business compliant to internal and external policies

Persistent commercial acumen:

  • Understands the Market structure and product complexity
  • Judgment to assess and manage business risks
  • Prioritizes according to business objectives
  • Natural tendency to improve the 'bottom line'

Strong delivery focus:

  • Action-orientated problem-solver
  • Willingness to take responsibility
  • Leverages virtual teams and nurtures a large network
  • Ability to analyze and summarize findings from large and complex data
  • Attention to detail


  • Demonstrates track record of excellent interpersonal skills
  • Self-starter who's pro-active in improving the business and motivating staff
  • Thrives on challenges in an unstructured working environment

Effective communicator:

  • Talks in a clear, concise and unambiguous manner
  • Creates logical and conclusive presentations
  • Forms executive summaries and briefs concisely
  • Actively listens and assimilates broad ranging information


  • Minimum of 3+ years of relevant experience with prior roles in business management, finance, operations or project management within a capital markets business a notable advantage

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

For further information, and to apply, please visit our website via the “Apply” button below.

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