Markets Post Trade Transaction & Processing Risk Operations (SVP)

London, UK
Not disclosed
26 May 2022
10 Jun 2022
Approved employers
Approved employer
Contract type
Full time
Experience level


Acting as the functional heart of our business, Operations makes everything work on time and on target, in a world that demands lightning-fast transaction speeds, pinpoints execution accuracy and full visibility. It ensures global transactions flow smoothly around the clock, wherever we do business. Without it, the daily clearance, settlement and execution of a trillion dollars’ worth of trades and the weekly movement of tens of billions of dollars in dozens of world currencies would come to a complete standstill.

Success Profile

You’ll have strong communication, planning and organizational skills which will benefit you and the team. Our teams need individuals who can research, process, and interpret large amounts of information everyday which will allow you to make ethical decisions with integrity


Job Purpose

The Transaction and Processing Risk (TPR) Operations Group is a new group within Markets responsible for providing front to back connectivity with support functions in proactively developing and implementing solutions to control and monitor transaction and processing risk activities to ensure they operate within risk appetite. The team establishes and maintains a robust 1st Line of Defense control environment and culture to minimize operational risk within the business.

The objective of the Markets Post TPR Operations group is to manage Market’s exposure to processing risks by identifying the Processing Risk Exposures within O&MO and following a TPR Management Framework consisting of Risk Appetite, Governance, and Accountability for Processing Risk Management. Group, in collaboration with other areas, will also be assessing control enhancement opportunities and determining actions necessary to manage exposure within Risk Appetite.

The successful candidate will require a comprehensive and wide-ranging understanding of Risk Management protocols and expertise within multiple areas of Operations functions and how they interact to achieve the objectives of the function. The candidate must possess a complete appreciation of how the introduction of new and/or changes to existing regulations, processes, systems, controls and infrastructure may impact the business. The candidate is required to be familiar with Risk & Control compliance requirements for a global Markets business and able to provide advanced judgement/conduct in-depth quantitative and qualitative analysis to solve problems and develop new, innovative solutions.

Key responsibilities:

  • Responsible for effective TPR partnership with Operations, Technology, Operational Risk Management (ORM) and other groups to continuously enhance (design, implement, and deliver) global Operations processing risk control framework.
  • Proactively independently and in collaboration with Operations seek out control and process weakness, lead enhancement initiatives and provide SME enhancement solution recommendations
  • Lead efforts to ensure commitment made to regulators are met and act as the point of contact on regulatory matters related to processing risk
  • Initiate and lead risk governance meetings relevant to post trade processing risk ensuring front to back connectivity across all asset classes.
  • Represent TPR Operations Group and provide SME at various global and regional forums and working groups
  • Provide solutions to minimise Manual Touch points arising from Markets business activity
  • Accountable owner for delivery of a small and large scale risk programs and workstreams.
  • Responsible for daily monitoring of key ratings and indicators to determine whether Operations is operating within (or out of) Processing Risk Appetite.
  • Support in assessing End to End Risks and Controls design to determine gaps in existing MCA framework for selected process.
  • Identify control weaknesses & gaps, report results, raise Issues (as needed) and track to resolution by collaborating with Markets Transformation and broader Transaction & Processing Risk (TPR) colleagues so that issues have corresponding implementable actions and ownership through to closure, whilst aiming for automation of enhanced controls, where appropriate. 
  • Responsible for quality of reports including issues, overall control enhancements and action plans in collaboration with key business stakeholders including Markets Management, Operations, ORM and ICRM as appropriate.
  • Responsible for completing tasks within broader projects to agreed timescales, whilst keeping stakeholders up to date on progress and escalating any blockers.
  • Support in collaborate with ICRM, ORM and Internal Audit to support and respond to internal and external assessments
  • Building and maintaining an excellent relationship with Operations, ORM and other stakeholders.
  • Assist in creating and submitting timely Governance updates on progress against plan, key issues identified and escalating accordingly.

Person specification:

Does this role require registration? No

Knowledge, Experience & Skills:

  • Experience in risk management with a focus on Operations risk and controls
  • Excellent leadership, ownership, accountability and delivery skills
  • Proven track record of ability to recognise the issue and process weaknesses.
  • Proven track record ability to take a lead and drive control enhancements within Operations/Middle Office
  • Strong ability to perform targeted “deep-dive” assessments
  • SME level understanding of broad range of functions and processes across Operations/MO, risks and related controls, associated with Markets businesses
  • Comprehensive understanding of control design and ability to independently perform controls effectiveness assessment
  • Experience in financial services; experience in planning, scoping and/or leading execution of Internal Audit, Compliance or First Line assurance projects – preferable
  • Excellent communication skills required in order to negotiate internally, often at a senior level.
  • Experience in project management implementation
  • Exceptional organizational and time management skills


  • Bachelor’s/University degree or equivalent experience
  • Related certifications (CPA, ACA, CFA, CIA, ACCA, CISA or similar) preferred

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

For further information, and to apply, please visit our website via the “Apply” button below.

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