Business Analyst (Product Support) x 2
- Recruiter
- Daimler
- Location
- East London, South Africa
- Salary
- Competitive salary
- Posted
- 25 May 2022
- Closes
- 06 Jun 2022
- Ref
- MER0001TQC
- Job role
- Business analyst, CFO
- Sector
- IT/Telecoms
Tasks
Job Description
To improve efficiency, reduce waste, identify and implement solutions, meet project deadlines and accurately document the necessary requirements to be done in accordance with local / global strategic planning and standards in compliance to the Company's Integrity & Anti Bribery Codes, Conflict of Interest Policy & S.H.E. requirements and to perform delegated S.H.E. tasks and duties & to inform superior about deviations
The Job Requirements
- Willingness to handle problem and incident management - End 2 End
- Must have IT Development and Systems Knowledge
- Experience in production and logistics processes
- Experience with software development methodologies and practices (Agile,
Scrum, etc.)
- Knowledge of DevOps Tools (JIRA, GitHub, Jenkins)
- Knowledge in Cloud Computing, services and cloud platforms
- Knowledge of APIs (e.g. REST)
- Experience in Data Analysis and Advanced proficiency in Microsoft Office
suite, including Word, Excel, and Outlook
- Strong Leadership Behaviours with good People Management skills and
Problem Solving Skills
- Strong Interpersonal skills to manage relationships with a variety of
partners and stakeholders
- Must have an excellent ability to multi-task effectively working on
several projects synchronously
- Experience in rolling out initiatives that leverage multiplatform technologies
- Willingness to travel nationally and internationally
- Willingness to work a 3 shift model
- Ability to perform the minimum required physical and mental requirements
of the function
- Leadership behaviours as per LEAD
- Ability to speak German advantageous
Email for any enquiries: mbsaelvacancies@daimler.com
Closing date: 3 June 2022
Qualifications
Outputs
- Liaise directly with various Mercedes-Benz manufacturing plants worldwide to provide product and service support
- Manage and coordinate system upgrades/bug fixes and support with product testing.
- Primarily operational support for incident and problem management - from identification to solution implementation (DevOps)
- Design, research, develop, analyse and suggest new concepts as well as strategies.
- Coordination and consultation with business partners and process experts in local and international locations.
- Manage ideas from design stage through implementation.
- Planning and controlling implementation activities, configuration and setup of the defined scope (including the necessary test activities).
- System Roll out and Go-Live support.
- Manage and attain customer expectations and ensure delivery to fulfil expectations.
- Coordinate all cross-functional activities, represent customers internally and collaborate with leaders in varied areas on allocation across projects and resource planning.
- Ensure to exercise decision-making and independent judgment while being aligned with customers and management.
- Demonstrated ability to foster an environment for ideation, prototyping and production
- Demonstrated business acumen to take from design to implementation and preferably experience scaling a concept
- Initiate, develop and maintain a range of working relationships, within IT, the business and Centre of Competence (CoC)
- Performing all outputs in compliance to the Company's Integrity Codes & S.H.E. requirements and to perform delegated S.H.E. tasks and duties & to inform superior about deviations
Qualification and Experience
- Minimum NQF 7 - BSC/BCom/BTech in Information Technology or B. Eng. (Industrial Engineering) or relevant equivalent
- Minimum of 3 years' experience in IT, or at least 6 months participation on our MBSA Graduate Development Programme,
- Knowledge of production and logistics processes in the automotive industry will be beneficial.
Email for any enquiries: mbsaelvacancies@daimler.com
Closing date: 3 June 2022
Job Description
To improve efficiency, reduce waste, identify and implement solutions, meet project deadlines and accurately document the necessary requirements to be done in accordance with local / global strategic planning and standards in compliance to the Company's Integrity & Anti Bribery Codes, Conflict of Interest Policy & S.H.E. requirements and to perform delegated S.H.E. tasks and duties & to inform superior about deviations
The Job Requirements
- Willingness to handle problem and incident management - End 2 End
- Must have IT Development and Systems Knowledge
- Experience in production and logistics processes
- Experience with software development methodologies and practices (Agile,
Scrum, etc.)
- Knowledge of DevOps Tools (JIRA, GitHub, Jenkins)
- Knowledge in Cloud Computing, services and cloud platforms
- Knowledge of APIs (e.g. REST)
- Experience in Data Analysis and Advanced proficiency in Microsoft Office
suite, including Word, Excel, and Outlook
- Strong Leadership Behaviours with good People Management skills and
Problem Solving Skills
- Strong Interpersonal skills to manage relationships with a variety of
partners and stakeholders
- Must have an excellent ability to multi-task effectively working on
several projects synchronously
- Experience in rolling out initiatives that leverage multiplatform technologies
- Willingness to travel nationally and internationally
- Willingness to work a 3 shift model
- Ability to perform the minimum required physical and mental requirements
of the function
- Leadership behaviours as per LEAD
- Ability to speak German advantageous
Email for any enquiries: mbsaelvacancies@daimler.com
Closing date: 3 June 2022
Qualifications
Outputs
- Liaise directly with various Mercedes-Benz manufacturing plants worldwide to provide product and service support
- Manage and coordinate system upgrades/bug fixes and support with product testing.
- Primarily operational support for incident and problem management - from identification to solution implementation (DevOps)
- Design, research, develop, analyse and suggest new concepts as well as strategies.
- Coordination and consultation with business partners and process experts in local and international locations.
- Manage ideas from design stage through implementation.
- Planning and controlling implementation activities, configuration and setup of the defined scope (including the necessary test activities).
- System Roll out and Go-Live support.
- Manage and attain customer expectations and ensure delivery to fulfil expectations.
- Coordinate all cross-functional activities, represent customers internally and collaborate with leaders in varied areas on allocation across projects and resource planning.
- Ensure to exercise decision-making and independent judgment while being aligned with customers and management.
- Demonstrated ability to foster an environment for ideation, prototyping and production
- Demonstrated business acumen to take from design to implementation and preferably experience scaling a concept
- Initiate, develop and maintain a range of working relationships, within IT, the business and Centre of Competence (CoC)
- Performing all outputs in compliance to the Company's Integrity Codes & S.H.E. requirements and to perform delegated S.H.E. tasks and duties & to inform superior about deviations
Qualification and Experience
- Minimum NQF 7 - BSC/BCom/BTech in Information Technology or B. Eng. (Industrial Engineering) or relevant equivalent
- Minimum of 3 years' experience in IT, or at least 6 months participation on our MBSA Graduate Development Programme,
- Knowledge of production and logistics processes in the automotive industry will be beneficial.
Email for any enquiries: mbsaelvacancies@daimler.com
Closing date: 3 June 2022