Change Delivery Managers, Assistant Vice President

Purpose of Role:

These roles will be accountable for the delivery of change impacting Middle Office Operations functions supporting Aladdin Operating Platform Clients (M&G). The positions are to manage & implement the following change initiatives on behalf of clients into Global Delivery teams in Hyderabad.

The positions will be supporting :

• Regulatory Change
• Process Optimisation
• New Markets
• Product Delivery
• IT Decommissioning
• Operational Platform

While specific accountabilities have been pre-defined, the remit of this role is wide-ranging covering change impacting teams including, Reconciliations, Settlements, Income & Corporate Actions, Derivatives and Collectives, Treasury & Portfolio Operations and Reference Data. It requires a flexible, learning mindset and a willingness to work on own initiative on projects that require the design of operating models, complex change implementation, Aladdin functionality and system decommissioning.

Major Responsibilities:

The major responsibilities of the role are as follows:

• Support Middle Office Operations Change control activities including:
• Status reporting into the Change Co-ordinating team including escalation of risks impacting delivery of changes initiatives, MI and resource impact.
• audit and risk assurance actions, working in close collaboration with stakeholders, ensuring there is a robust assessment and reporting process in place

Support Client optimisation change projects

• Delivery of Change in operating models to Global Delivery Oversight (GDO)
• Champion improvement initiatives and drive through to delivery working with the client and the GDO team
• Managing resource capacity/impact on change deliverables across the GDO Team / Hyderabad who are the recipients once CR’s are implemented.
• Work collaboratively with the wider State Street teams to support Client’s requirements for new markets & Regulatory Change and document operating models
• Guardians of end-to-end operating model and associated governance framework, including documenting operating workflows in Visio
• Provide support to Client Service Team & input into SRM’s
• Deliver excellent standard of service at all times, proactively managing client concerns in an open and transparent manner
• Proactively manage personal development and support the development of others in the team
• Work collaboratively and take personal accountability to maintain and enhance the team’s controls and to support the improvement of the control environment

Work Parameters or Boundaries (e.g. Internal Procedures):

• Ensure all activities are compliant with corporate standards
• Maintain clear and effective communications with immediate colleagues and Senior Management
• Deliver high quality, professional service to Aladdin Operating Platform Clients (M&G)
• Adhere to internal procedures and best practices at all times

Specific Qualifications/Skills:

• Excellent communication skills with a passion for client service, and a proven track record of influencing at senior levels
• Detail oriented and accuracy
• Comfortable dealing with high levels of ambiguity
• Ability to multi-task, and work flexibly
• Ability to work under pressure/ to deadlines.

Previous Level of Experience:

• Minimum 7 –10 years of financial services experience, in Asset Management Operations　
• Strong knowledge in at least one Middle Office Operations domain (Reconciliations; Derivative Operations; Corporate Actions; Portfolio Operations; Treasury Operations; Settlements; Reference Data & Pricing)　
• Strong Aladdin experience　
• Good knowledge of end-to-end operations model for investment management (front-to-back understanding)　
• Strong collaboration and ability to influence internal and external stakeholders　
• Strong written and communication skills　　
• Proven delivery capability　
• Strong knowledge of end-to-end operating model for investment management (front-to-back understanding)
• Strong written and communication skills with ability to present to clients and senior management

Skills - interpersonal, numerical, problem-solving, analytical, etc

• Strategic thinker
• Intellectually curious with a willingness to challenge the status quo
• Well-developed analytical and creative problem-solving skill
• Track record of building wide networks
• Strong knowledge of operations, risk and supporting audits
• Prioritisation skills
• Strong sense of ownership
• PC literate – Word, Excel, PowerPoint

Disposition

• Resilient, with the ability to remain positive and calm when under pressure
• Can-do attitude with strong sense of ownership and leadership
• Ability to prioritize and work on own initiative in a complex environment
• Flexible working hours may be required
• Willingness to travel if required

For further information, and to apply, please visit our website via the “Apply” button below.