Change Delivery Managers, Assistant Vice President

State Street
London, UK
Not disclosed
24 May 2022
07 Jun 2022
Approved employers
Approved employer
Contract type
Full time
Experience level

Purpose of Role:

These roles will be accountable for the delivery of change impacting Middle Office Operations functions supporting Aladdin Operating Platform Clients (M&G). The positions are to manage & implement the following change initiatives on behalf of clients into Global Delivery teams in Hyderabad.

The positions will be supporting :

  • Regulatory Change
  • Process Optimisation
  • New Markets
  • Product Delivery
  • IT Decommissioning
  • Operational Platform

While specific accountabilities have been pre-defined, the remit of this role is wide-ranging covering change impacting teams including, Reconciliations, Settlements, Income & Corporate Actions, Derivatives and Collectives, Treasury & Portfolio Operations and Reference Data. It requires a flexible, learning mindset and a willingness to work on own initiative on projects that require the design of operating models, complex change implementation, Aladdin functionality and system decommissioning.

Major Responsibilities:

The major responsibilities of the role are as follows:

  • Support Middle Office Operations Change control activities including:
  • Status reporting into the Change Co-ordinating team including escalation of risks impacting delivery of changes initiatives, MI and resource impact.
  • audit and risk assurance actions, working in close collaboration with stakeholders, ensuring there is a robust assessment and reporting process in place

Support Client optimisation change projects

  • Delivery of Change in operating models to Global Delivery Oversight (GDO)
  • Champion improvement initiatives and drive through to delivery working with the client and the GDO team
  • Managing resource capacity/impact on change deliverables across the GDO Team / Hyderabad who are the recipients once CR’s are implemented.
  • Work collaboratively with the wider State Street teams to support Client’s requirements for new markets & Regulatory Change and document operating models
  • Guardians of end-to-end operating model and associated governance framework, including documenting operating workflows in Visio
  • Provide support to Client Service Team & input into SRM’s
  • Deliver excellent standard of service at all times, proactively managing client concerns in an open and transparent manner
  • Proactively manage personal development and support the development of others in the team
  • Work collaboratively and take personal accountability to maintain and enhance the team’s controls and to support the improvement of the control environment

Work Parameters or Boundaries (e.g. Internal Procedures):

  • Ensure all activities are compliant with corporate standards
  • Maintain clear and effective communications with immediate colleagues and Senior Management
  • Deliver high quality, professional service to Aladdin Operating Platform Clients (M&G)
  • Adhere to internal procedures and best practices at all times

Specific Qualifications/Skills:

  • Excellent communication skills with a passion for client service, and a proven track record of influencing at senior levels
  • Detail oriented and accuracy
  • Comfortable dealing with high levels of ambiguity
  • Ability to multi-task, and work flexibly
  • Ability to work under pressure/ to deadlines.

Previous Level of Experience:

  • Minimum 7 –10 years of financial services experience, in Asset Management Operations 
  • Strong knowledge in at least one Middle Office Operations domain (Reconciliations; Derivative Operations; Corporate Actions; Portfolio Operations; Treasury Operations; Settlements; Reference Data & Pricing) 
  • Strong Aladdin experience 
  • Good knowledge of end-to-end operations model for investment management (front-to-back understanding) 
  • Strong collaboration and ability to influence internal and external stakeholders 
  • Strong written and communication skills  
  • Proven delivery capability 
  • Strong knowledge of end-to-end operating model for investment management (front-to-back understanding)
  • Strong written and communication skills with ability to present to clients and senior management

Skills - interpersonal, numerical, problem-solving, analytical, etc

  • Strategic thinker
  • Intellectually curious with a willingness to challenge the status quo
  • Well-developed analytical and creative problem-solving skill
  • Track record of building wide networks
  • Strong knowledge of operations, risk and supporting audits
  • Prioritisation skills
  • Strong sense of ownership
  • PC literate – Word, Excel, PowerPoint


  • Resilient, with the ability to remain positive and calm when under pressure
  • Can-do attitude with strong sense of ownership and leadership
  • Ability to prioritize and work on own initiative in a complex environment
  • Flexible working hours may be required
  • Willingness to travel if required

For further information, and to apply, please visit our website via the “Apply” button below.

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