Business Analyst

Talent Australia
Melbourne, Victoria, Australia
$700 - $750 per day
23 May 2022
25 May 2022
Job role
Business analyst, CFO
The Client:
Our client for this role is a major utilities provider based out of the western suburbs of Melbourne. They currently have a requirement for a Business Analyst to join the organisation on an initial 3-month contract.

The Role:
This role is ideally for a BA with analysis, facilitation, stakeholder management and document writing skills required to support one of the client's internal Team Lead's. Experience and knowledge of IT Application Operation Support is highly regarded.

  • Compile the master application list.
  • Compile current operating model for each application.
  • Analyse the ticket volumes (incident / request / enhancements) to assess demand.
  • Create a process map of each business activities.
  • Use visualisation tools to manage work and demonstrate visibility of progress.
  • Manage risks and issues and escalate appropriately.
  • Lead workshops to identify and validate current state data integration processes.
  • Application integration data mapping, functional and non-functional requirements documentation.
  • Collaboration with architects, technical application owners and data SMEs.

Required Skills and Specialisms:
  • Experience analysing and designing IT operational business processes.
  • Demonstrable process deployment and continual service improvement experience.
  • Experience in technology operations areas leveraging ITIL and IT Service management practices.
  • Process map current state / future state.
  • Ability to create business process diagrams using standardised notation in Microsoft Visio or similar package.
  • The ability to conceptualise the differences between source and target systems and identify the influence the differences have on the transformation of data.
  • In depth knowledge and assessment of systems, and related data and repository systems, to ensure data related issues are captured.
  • Utilise qualitative and quantitative research methods to support business requirements with data that points to value.
  • Establishing clear representation of current state processes and systems (system-level/data level) along with capture of associated business rules.
  • Proficiency with establishing and maintaining Jira boards and confluence sites.
  • Solid experience in user story definition and user journey mapping.
  • Comfortable with the use of visualisation tools.
  • Excellent written and verbal communication skills.
  • Self-sufficient and used to working autonomously within a strongly governed environment.

Click the link above to apply or for all further questions feel free to contact Daniel on 0421909649 or

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