Operations Client Service Associate 2

Basic Purpose of Job:

Perform both client facing and operational functions for Custody and Accounting. Research and resolve client inquries and service related requests. Escalating and directing issues for immediate remediation. On a daily and weekly basis execute many operational tasks as per deadlines.

Responsibilities & Tasks Include:

• Responsible for ensuring and reviewing all the CSO requirements such as Daily/weekly recon on Cash, Stock and Income.
• Fund ccounting Knowledge is preferred
• On a daily basis identify failed & unmatched trades, reason for it and initiate the resolution process
• Conduct independent research to gather and record data from internal systems.
  Interact with various internal and external teams as required to obatin the resolution.
• Check for the cash flows, Swifts, Fax and follow up with internal/external teams.
• Answer and/or review internal and external client queries in relation to accounting and custody. Analyze the problem and obtain and evaluate information to reach sound conclusions.

Job Requirements: Education and Experience

• Competent to Expert (Technical) / Advanced Beginner with a Bachelor’s degree or equivalent work experience and a focus in Finance or related field preferred.
• Good understanding and exposure to Capital markets.
• Experience 2 - 4 years of related experience preferably from Reconciliation in Accountign and Custody /Trade & settlements background. Graduate and above preferably in Finance

Skills/ Knowledge

• Outstanding interpersonal skills to ensure optimum client service and team collaboration.
• Settlements, Reconciliation, Fund accounting and Capital Markets Knowledge
• Strong written and verbal communication skills (in English)
• Excellent attention to detail & organizational skills
• Ability to analyze & solve a problem
• Comfortable multi-tasking in a fast-paced environment
• Computer literate & MS Office expert
• Proactive and able to work independently and as part of a team
• Knowledge of SICAV funds and associated accounting
• Advanced knowledge of cycle and settlement specificities for securities and cash
• Strong time management skills
• Flexibility in re-prioritizing tasks
• Excellent Microsoft Excel and Word skills
• Ability to perform effectively to strict deadlines