JP Morgan Chase

Payment Transformation Business Analyst - Associate

Mumbai, Maharashtra, India
Competitive salary
22 May 2022
26 May 2022
Approved employers
Approved employer
Job role
Business analyst, CFO
Job Description

Working within an Agile team structure comprising of Product, Operations, Technology and UAT representatives, an Operations Business Analyst will be responsible for defining strategic Business and Operations requirements.

This role involves (but is not limited to) the following responsibilities:
  • Articulate and document process flows including customer interactions, operational intervention, end to end flows, data handoffs, etc.
  • Understand client requirements, their usage of the Payments Product and prioritise the requirements based on data analysis and strategic business need.
  • Perform impact analysis for business initiatives to determine partner business groups that will consequently be required to undergo technical or operational process change.
  • Define and document functional and non-functional business requirements for development and commercialisation in order to meet business objectives.
  • Devise a transition process to ensure that Operations, Technology and Service can seamlessly move to their respective target state models.
  • Analyse and elaborate product features and operational, regulatory and compliance, UI, reporting and sanctions screening requirements.
  • Develop subject matter expertise in related clearings and payment processes.
  • Analyse defects by prioritising and exploring alternative solutions.

Key Skills / Experience
  • Sound understanding of Domestic Clearing and Settlement Services
  • Sound understanding of Operational Payments Processes and Exceptions Processes
  • Strong analytical skills with an attention to detail in written documentation
  • Creative problem solver, capable of developing innovative and differentiated solutions
  • Ability to analyse and map operational process and identify process efficiencies
  • Understanding of the Agile methodology and experience of using JIRA is an advantage
  • Ability to build partnerships and work in a collaborative team environment
  • Strong ability to effectively communicate with all stakeholders
  • Self-motivated, driven to learn and to achieve targets and deliverables
  • Relationship building and influencing skills
  • Organisational skills and time management

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

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