Global Business Analyst

West Midlands, United Kingdom, United Kingdom
GBP 40,000.00 per year
20 May 2022
05 Jun 2022
Approved employers
Approved employer
Job role
Business analyst, CFO
Global Business Analyst

Solihull/Home working
Up to £40,000 per annum dependant on experience

Here at Serco, we are currently recruiting for an experienced Global Business Analyst to join our amazing HRIS Operations team and help support the business in reporting and analysing of our HRIS applications. You will obtain detailed chance requirements from our customers to share with MYIT/TDA, as well as support the changes until delivery alongside the Global Change Lead.

As part of this you'll:
• Prepare end to end test transcripts.
• Support the Global Change Lead on various continuous improvement initiatives.
• Participate in problem solving in relation to process, service, and technology issues.
• Creating and maintaining operational documentation in relation to the deployed HR technology and hand over in to HRIS team.

What you'll need to do the role

First and foremost, you'll need to have strong change management, business case, and business planning experience. Our ideal candidate will be familiar working with SAP HCM/Successfactors and will have a background working in either a support or change team. You will be a strong problem solver with the ability to develop innovative solutions. You will be able to show evidence of strong stakeholder management at all levels and feel comfortable working in a team who are continuously improving to manage changing business needs. Lastly, you will have experience working with the Microsoft Suite, specifically Excel.

What we offer
• Flexible and part time working considered
• Pension - 6%
• Childcare vouchers
• Bike4Work scheme
• Employee Assistance Programme
• A company passionate about diversity and inclusion
• Serco Benefits package

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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