Investment Management Services - Claims Team Manager, hybrid, Officer

State Street
Gdansk, Poland
Not disclosed
20 May 2022
20 Jun 2022
Approved employers
Approved employer
Contract type
Full time
Experience level

Your new team

Investment Management Services (IMS) Claims team is one of Middle Office function State Street has centralized in Gdansk. A global Claims team is investigating claimable events for one of State Street’s client. On a daily basis team has contact with client, brokers, banks and internal operation teams to analyze various products on the market what gives a great knowledge and experience.

Who are we looking for?

A person with an experience in supervising a Middle Office team. If you would like to develop your career in the industry as a Team Manager within growing Investment Management Services business this is a great opportunity for you to pursue.

What you get if you join us as IMS Claims Team Manager, Officer?

If you are looking for a role with wide and varied scope of responsibilities as well as opportunities to develop your People Manager career path this is the position tailored to your needs and career aspirations. Join one of the fastest growing State Street's departments and build you career with us - over 6000 professionals already developing their careers with State Street in Poland!

This role can be performed in a hybrid model, where you can balance work from home and office in Gdansk to match your needs and role requirements.

Your new role

As IMS Claims Team Manager you will be responsible for:

  • Working within the Investment Management Services - team based in Poland
  • Managing team of Subject Matter Experts and Specialists on various levels
  • Developing effective working relationships and communications with staff and ensure that staff are motivated, developed and supported
  • Conducting performance reviews, 1-to-1 and team meetings, workload management, setting KPIs, recruiting new staff and other team management activities
  • Playing key part in performance governance through KPI/KRI management, client relationship management (Service Level reviews)
  • Developing and supporting critical internal relationships with dependent units, clients, cross functional operational colleagues and global counterparts
  • Building strong external relationships with brokers and banks.
What we value

Desired professional experience and educational background:

  • 3 - 6 years of experience in a large financial services organization – a detailed understanding of the procedural, technical and product requirements within Middle Office area is preferred
  • 1 year of team management or team leadership experience is required
  • Strong understanding of financial markets; familiarity with custodian cut offs for various financial products and settlement methodologies
  • Understanding of settlement methodologies across various products (Fixed Income, Equity, FX, Cash etc.)
  • Industry utility experience preferred – Omgeo CTM, ALERT, GTSS, SWIFT

Required Skills/ Qualifications:

  • Good management, leadership and team working skills
  • Client service and solutions driven mind-set, including ability to work with third-party Senior management
  • Fluent English – strong verbal and written communication skills
  • Academic background, preferred degree in economics, finance, science or engineering
  • IT skills, including MS Office applications
What we offer
  • Permanent contract of employment from day one
  • Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
  • Gold medical package for employees and their families (partner and children)
  • Premium life insurance package and private pension plan
  • Employee savings plan
  • Multisport Card
  • Wide range of soft skills training, technical workshops, language classes and development programs
  • Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
  • Variety of well-being programs
  • Technical or leadership career pathway

About State Street:

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer

For further information, and to apply, please visit our website via the “Apply” button below.

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