Quality & Compliance Auditor PECS

West Midlands, United Kingdom, United Kingdom
GBP 33,010.88 per year
20 May 2022
05 Jun 2022
Approved employers
Approved employer
Quality and Compliance Auditor

Home Based- with extensive travel

Full time, 37 hours


The Serco Prisoner, Escort and Custodial Services contract safely, securely and humanely transports circa 30,000 of some of the most vulnerable members of British society between prisons, police stations and courts, as well as young offender institutes, secure children's homes and secure training centres. The contract covers the South of England from the Wash over to Bristol and has a footprint of nearly 28,000. Some of the highest profile courts in the UK are serviced by the contract.

We have an opening for a Quality and Compliance Auditor to join our team. They key purpose of this role is to conduct internal audits across PECS locations to the required standard.

The role involves the delivery of audits to provide added value and continuous improvement against process, SOPs and the SQMS.

The duties will involve:

Pre-audit scoping and preparation, identifying audit risks

Conduct audits at PECS Vehicle Bases and Courts

Conduct data audits; analysis of data

Conduct joint audits based on specific PECS process as required

Accurate and comprehensive audit reporting writing

Provide support and guidance to Managers within PECS on process compliance

Action tracking and monitoring through to completion via Assure application

Report on Assurance activities and outcomes at Regional CCM's meetings

Supporting continuous improvement across the PECS contract

This is a fast-paced role that comes with its challenges; however, you will be part of a hardworking team that take pride in the work we do.

What you will need to do the job:

  • Understands the role and function of audit
  • knowledge of and experience of current auditing standards and approaches
  • Understands analytical review, documenting systems and controls, sampling
  • techniques
  • Advanced Microsoft skills in Excel and Word
  • Experience of using data and audit reporting tools
  • Be flexible in approach as this role requires regular travel every week

What we offer:

There are a range of benefits for working at Serco including a salary of £33, 010.92 Per Annum and 25 days holiday. Other Serco benefits include; Up to 6% contributory pension scheme, Employee Assistance Programme, You will be employed by a company that is passionate about diversity and inclusion and provides safe and supportive culture. Serco discounts including cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.

Job title: Quality & Compliance Auditor

Location: Home Based - travel to PECS contract required

Salary: £33,010.88 per annum, plus Serco benefits

Working hours: Full-time, 40 hours per week

Here in the Serco recruitment team, we're responsible for hiring people that deliver essential public services in Defence, Transport, Justice & Immigration, Citizen Services and Healthcare.

As the Quality & Compliance Auditor you will pre-audit scoping and preparation, identifying audit risks. You will conduct audits at PECS Vehicle Bases and Courts. You will conduct data audits; analysis of data. You will provide accurate and comprehensive audit reporting writing. You will provide support and guidance to Managers within PECS on process compliance. You will action tracking and monitoring through to completion via Assure application. Lastly, you will support continuous improvement across the PECS contract.

In return we can offer a supportive and collaborative environment that respects work/life balance and ultimately contributes to the delivery of vital public services in the UK.

What you need to do the job

You will have knowledge of and experience of current auditing standards and approaches. You should understand analytical review, documenting systems and controls, sampling techniques. You will have experience of using data and audit reporting tools. You should have awareness of Quality ISO9001 Principles and ISO27001 Information Security. Valid & clean UK licence is a must. You will be required to travel extensively around PECS contracts.

Why Serco?

Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find.

Great people: You'll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.

What we offer
  • Competitive salary
  • Up to 6% contributory pension scheme
  • An autonomous and supportive culture
  • The chance to make a positive difference to public sector services

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Similar jobs

More searches like this

Similar jobs