Senior Client Administrator

About TMF Group

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 9,100 experts and 120 offices in 85 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.

Job purpose

Supports the setup and transaction services to special purpose vehicles (“SPVs”) as part of the Capital Markets Transaction Services team (“Transaction Services team”), ensuring TMF’s clients are provided with an efficient, professional and high-quality services which meets all statutory obligations. Responsible for assisting on the transactions from inception through to closure. Responsible for ensuring accurate setup and on-boarding of the SPV’s, and working in a timely and efficient manner to ensure successful delivery of corporate administrative services to clients.

Key Responsibilities

• Supports the successful execution of all end-to-end SPV activities for TMF’s clients, ensuring setups are completed in a timely and accurate manner in line with the Companies Act 2014
• Works closely with other teams in TMF Group, including but not limited to, the Entity Management team and Client Accounting team
• Builds relationships with clients whilst enhancing TMF’s strong reputation in the SPV Setup space with tax advisors, banks, custodians, lawyers and other key partners
• Ensure accurate and concise communications with clients, seeking support from the Legal Account Manager if required
• Draft and self-review set-up/on-boarding documentation including local filings, tax registrations and classifications before validating with the Client Account Manager
• Adhere to TMF internal procedures and ensure compliance with TMF’s Risk and Control framework and processes. This includes ensuring the 4 eye principle is always followed.
• Assist with the co-ordination and resolution of Know Your Customer (KYC) queries
• Ensure TMF internal compliance procedures are complied with in a timely manner
• Make suggestions for continuous improvement, challenging the status quo
• Ensure all client data is managed with integrity and suitability maintained
• Ensure successful delivery of client work with accuracy and completeness
• Work under the direction of a Client Account Manager ensuring work is delivered on time
• Ensure TMF meets our obligations to clients, providing all corporate administration services needed to effectively close a transaction within required timelines
• Provide exceptional customer service whilst being decisive, firm and empathetic with customers
• Ensure customer complaints are escalated to the Client Account Manager within 24 hours
• Assist in business development and identify opportunities for cross-selling and up-selling of company Services, or billing for out of scope items

Key Requirements

• A degree in Law or a closely related field is desirable
• Working towards obtaining an ICSA qualification
• A candidate with relevant 1-2 years work experience in corporate services or company secretarial environment is preferred
• Experience of Structured Finance is a strong advantage
• Resourceful, independent and strong problem-solving abilities
• Excellent written and communication skills, with strong ability to plan ahead and organise themselves
• Analytical structured mind set with ability to follow and build upon existing processes and ensure data is maintained with accuracy and consistency
• Fluency in English is essential, with knowledge of other languages an advantage
• Proficiency in MS Excel and MS Word is essential, with experience of Blueprint preferred
• Experience in an outsourcing firm with good client servicing skills is preferred

What is in it for you?

Pathways for career development

Work with colleagues and clients around the world on interesting and challenging work.
We provide internal career opportunities so you can take your career further within TMF Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

You’ll be helping us to make the world a simpler place to do business for our clients.
Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work

A supportive environment

Strong feedback culture to help build an engaging workplace
Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

For further information, and to apply, please visit our website via the “Apply” button below. 

Applications close: 12 May 2022 GMT Daylight Time