Consultant, Investment Operations

Melbourne, Victoria, Australia
13 May 2022
13 Jun 2022
Contract type
Full time
Experience level
Qualified accountant

Who we are

Our core principles of service, expertise and integrity have guided us from our start as a Chicago bank in 1889 to our position as a multi-faceted global financial services provider. Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally.

Our focus on employee work/life balance, diversity, career mobility and unique opportunities are among the reasons we’ve been named one of America's Best Large Employers and recognized as an employer of choice around the world.

What we do

Northern Trust’s international business has grown dramatically over the last decade. Some of our largest clients are located in Asia and Australia, which represents a rapidly growing client base for the company. Our intricate understanding of the region allows us to provide unique insights and strategic perspectives to our clients. Currently, we have client offices in Beijing, Hong Kong, Melbourne, Singapore, Seoul, Tokyo and Kuala Lumpur.

Northern Trust is proud to serve the Australian community with global capabilities, meaningful insights and exceptional service. Institutional clients across Asia Pacific have relied on Northern Trust for effective solutions and ethical guidance across asset servicing and asset management since 1986.

What you will do

As a Consultant, Investment Operations, you will be responsible for oversight of the Market Operations service of the Investment Operations Outsourcing Team. You will focus on trade lifecycle and settlement, issue resolution and will be analytically and procedurally competent with an understanding of both middle office and custody operations.

This role will report to the Manager of Market Operations, GFS.

You will be responsible for:

  • Providing client service through the execution of daily functions and tasks within the Investment Operations Outsourcing Team
  • All post execution trade activity and servicing required to support clients front office
  • Trade capture, enrichment, matching and release to ensure accurate settlement in domestic and global markets
  • Communication with, brokers, custodians, internal stakeholders and other third party providers on trade lifecycle events and exceptions
  • Oversight of offshore production of operational activity across middle office and custody records
  • Works with and assists offshore production teams with investigations and queries through to resolution
  • Tracks all issues by managing operational logs with offshore teams, working with them to remediate all service issues encountered with a proposed plan for resolution
  • Works with offshore support teams on new markets, asset classes or settlement locations to ensure full understanding and processes are in place to support.
  • Act as a liaison with client service teams to drive issue resolution and Static Data teams for product/asset/ account set-up issues
  • Assisting with build, completion and delivery of monthly internal and client KPIs
  • Assist Northern Trust project groups as a stakeholder on new business implementations
  • Ensuring that all correct control procedures are adhered to and a full audit trail is recorded and maintained at all times
  • Provide oversight and support for other Investment Operations partners across a number of areas including FX, Equity, Fixed Income, Unit Registry and cash.

About You

  • Knowledge of Middle Office operations specifically on trade lifecycle, matching and settlement.
  • Experience with Global Equities, Fixed Income, FX, Registry/TA and Money Market Asset Classes
  • Strong communication and presentation skills (both oral and written)
  • Working knowledge of market matching utilities CTM OMGEO and MISYS
  • Demonstrated client servicing capabilities
  • Organizational skills are required to manage conflicting priorities and multi-task functions in a fast-paced team environment
  • Relevant experience within investment management/asset servicing industry with the majority of this working directly in an investment operations team

Highly Desirable

  • A good knowledge of the asset servicing industry, acquired through experience in both middle office and custody records is highly regarded for this position

As of 31 December 2021, Northern Trust Corporation had:

  • $16.2 trillion in assets under custody/administration
  • $12.6 trillion in assets under custody
  • $1.6 trillion in assets under management
  • $184 billion in banking assets

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!

We recognize the value of inclusion and diversity in culture, in thought, and in experience. Which Is why we are honored to receive the following awards in 2022:

  • Gender Equality Index Member, Bloomberg, 2022 (5th consecutive year)
  • Top ranking of 100% on the Human Rights Campaign Foundation’s, Corporate Equality Index, 2022 (For the 15th consecutive year, Northern Trust has scored 100% and earned the designation as a “Best Place to Work for LGBTQ Equality”)

In Australia, we are actively involved in many ways with both community and diversity organisations, which includes charity participation days. For families, we offer a very generous parental leave scheme, and all staff have access to subsidised health insurance if they choose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and ethical companies. Build your career with us and apply today!

  • Want to learn more about our company? Visit
  • We are a leading global financial institution- Click here to check out our company accolades!

For further information, and to apply, please visit our website via the “Apply” button below.

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