JP Morgan Chase

Manager - Regulatory & Audit Oversight - Compliance

Hyderabad, Andhra Pradesh, India
Competitive salary
12 May 2022
11 Jun 2022
Approved employers
Approved employer
Experience level
Job Description

Job Description

Compliance - Regulatory and Audit and Oversight Manager


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in Investment Banking, Financial Services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

The India Regulatory and Audit Oversight Manager will largely support global control programs which mitigate operating risk across functions by proactively identifying and resolving operational risk exposures including assisting in the assessment of the end-to-end control environment through the effective management and partnership with the wider Compliance organization.

Also their remit will include oversight of programs such as regional regulatory exams, assist with Global Audits (internal & External) and Risk Event Reporting. In addition, the Manager, in partnership with the firms Audit and Exam Management functions, manages regulatory audit and exam requests for information, chairs meetings with business partners, and coordinates responses to inquiries both formal and ad-hoc.

Main responsibilities include (1) building and maintaining a control framework to ensure consistency and transparency through clear oversight and defined accountability, (2) identifying and escalating control problems, ensuring timely and appropriate resolution, and (3) addressing regulatory, compliance and customer issues with urgency and accountability.

The position is part of the firm's overall Production and Oversight team within Compliance and will be based in Hyderabad. The successful candidate needs to have strong processing and analytical skills; the ability to work independently and is adaptable to change. In addition, the candidate needs to demonstrate extensive banking and compliance knowledge in working AML/KYC related issues, the ability to exercise sound judgment and to observe the highest degree of confidentiality in the handling of information received in the course of their responsibilities.


  • Partner with formal Control teams globally to monitor LOB compliance with Risk Management framework and internal oversight including firm wide compliance risk policies and procedures
  • Facilitate India Regulatory and Audit engagements, both direct & indirect for Compliance Investigations,
  • Screening and Sanctions (support APAC as needed)
  • Proactively analyzes potential risks within the business/operations environment
  • Develop analytical capabilities to support and challenge the operational risk assessment (RCSA) Processes for the business
  • Partner with various internal groups throughout Compliance including Oversight and Control, Risk Management, Audit, Controllers, Managers and SME's as necessary
  • Provide oversight and consultation on potential issues that arise with compliance management, risk, Compliance and products as necessary
  • Ensure current practices are in compliance with relevant risk standards, policies and regulations to maintain an effective control environment
  • Validate and review controls in light of key business projects, business changes and operational events such as Migrations, On-boarding/Off-boarding and System Implementations
  • Perform gatekeeper function for FORCE issues and action plans and closure of completed action plans
  • Face off with and ensure that internal and external audit issues are documented and dispositioned.
  • Facilitate end-to-end process walkthroughs and deep dives with assigned business unit
  • Critically evaluate and clearly describe issues, assess root causes, document them, and work with business partners to present them in discovery meetings
  • Work with business partners to develop effective action plans to resolve issues, and document them in detail
  • Interpretation of AML Risk Standards Guidelines, Policies and Procedures
  • Identify key issues, cause and effect relationships, and gaps in the process that impact quality, accuracy, and/or compliance. Report results to management.
  • Engage in strategic initiatives as required by the RAO management team
  • Make decisions based on audit principles, risk management practices, verifiable data, professional standards, internal policy and governmental guidelines.
  • Consider regulatory requirements, departmental resources, and team's goals and objectives to identify alternatives that are practical and appropriate, in addition to effective.
  • Make decisions that are effective and well-grounded based on guidelines, policies, and insights
  • Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
  • Be flexible to multi task and effectively manage priorities across the wider function
  • Develop excellent relationships with the other Compliance teams and other teams globally
  • Participate or lead other aligned initiatives as necessary
  • Pave the way for continuous improvement and serves as a change agent
  • Strong controls mind-set, Escalate control issues to management
  • Interface with internal Audit as appropriate
  • Build & develop strong knowledge base on multiple functions within the team using cross training methodology to create synergies


  • 9+ years' experience in compliance or related position
  • Adept to multi-tasking and meeting deadlines in high-pressure environment
  • Strong problem solving ability coupled with the ability make decisions autonomously
  • Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time
  • Excellent interpersonal skills necessary to work effectively with colleagues and senior management
  • Strong relationship building skills to influence/negotiate desired outcome
  • Ability to deep-dive and investigate issues to see a successful resolution and broker the solution to applicable key managers
  • Experience with the build out and execution of a new team or procedures, ability to identify risks and issues and successfully navigate through to completion
  • Proven track record of ongoing coaching, educating and providing guidance to the teams
  • AML/OFAC or Compliance experience mandatory
  • Self-reliance and willingness to "own" problems and creatively find solutions
  • Strong interpersonal and verbal/written communication skills
  • Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment
  • Develop and lead a team that is responsive to dynamic organizational and operational changes
  • Proficient in MS Office (Outlook/Word/Excel/PowerPoint)
  • Control mindset which is evident by adherence to controls and standard
  • Familiarity with the firm's internal systems and processes is a plus
  • Internal Audit / RCSA / Controls Experience will be preferred

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.

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