C2C Senior Finance & Accounting Process Specialist

C2C Senior Finance & Accounting Process Specialist Place of work: Krakow About us Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.

Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000 specialists in its offices located in Krakow and Katowice.

Position purpose For our New Client In Krakow Delivery Center we are recruiting candidates who would like to be part of fantastic delivery team with option to take part in the transition of Order to Cash processes. Our Client is one of the major retailers and producers of electricity and heat in Europe. The scope involved covers processes: Cash application, Billing, Query, Collection and Reporting Data.

Main accountabilities

Providing high customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments Responsible for monitoring and maintaining assigned accounts Actively supporting Team Leader in monitoring results and performance Accountable for reducing delinquency for assigned accounts Perform other assigned tasks and duties necessary to support the Accounts Receivable Department, including other team members training Establish and maintain effective and cooperative working relationships with Sales, Finance Department and Customers' representatives Actively looking for areas of improvements, eliminating wastes and implementing solutions Running reports from SAP and preparing daily/weekly/monthly statistics and presentations (if required) Research and resolve dispute cases Conduct variance analysis and research claims Process incoming payments, offsets, reversals and other requests

Candidate's profile

Very good English skills Minimum 3 years of experience in the C2C area Pro-active thinking, independent worker (problem solving included), hands-on mentality, goal oriented Excellent organization skills and ability to manage multiply tasks simultaneously People management skills (experience in team management will be an asset) Work experience in an international/ multi sites environment or customer service would be an asset

What we offer

You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages. You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy. You will choose your career path (experts or managers) - you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities. You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives. You will be appreciated for your results and professionalism - based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program). As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.

Apply Please be advised that Capgemini Poland Sp. z o.o. located in Warsaw, Al. Jerozolimskie 96, is the controller of personal data provided by you in the recruitment applications. Your personal data will be processed in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Laws 2016, item. 922 with further amendments) for the purpose of existing and future recruitment processes. Please be advised that in scope of recruitment process your personal data will be processed by the controller and sub-processors located outside European Economic Area including India's entity. Data submission is voluntary. Every person has the right to access their data in order to correct it or delete it.

Please include following statement in your application: „I hereby authorize Capgemini Poland Sp. z o.o. to process my personal data included in my job application for existing and future recruitment processes (in accordance with the Personal Data Protection Act of 29 August 1997, Journal of Laws 2016, item. 922 with further amendments). I also authorize Capgemini Poland Sp z o.o. to sub-process my personal data outside European Economic Area including India's entity, which may also include Capgemini's clients within and outside of EEA.”

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