Head of AWD Team - AVP

State Street
Dublin 2, Ireland/Kilkenny, Ireland
Not disclosed
09 May 2022
09 Jun 2022
Approved employers
Approved employer
Contract type
Full time
Experience level

The team you will be joining is a part of International Financial Data Services (IFDS). IFDS is a world-leading provider of outsourcing and technology solutions to the financial services industry. With its global headquarters in Toronto, IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. IFDS is present in North America, EMEA and APAC.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

Job summary:

AWD is the workflow tool used by IFDS and State Street Transfer Agencies to manage and control the delivery of day to day objectives. The Head of AWD Team will be responsible for the delivery of the AWD change portfolio working with a global team of business users and project teams. The Head of AWD Team will have specific responsibility for the management and utilisation of the PolandAWD workflow creation team as well as direct reports in Ireland.

What you will be responsible for

As the Head of AWD Team you will be responsible for:

  • Management oversight of the AWD change portfolio which covers support & change control intake, estimation, approval and delivery
  • Line management of Poland based AWD workflow and support team; and local direct reports of PMs and Business Analysts
  • Managing the AWD vendor relationship with regard to their hosting, support and change delivery and other contractual obligations
  • Representing the AWD product on behalf of the IFDS change management group at exec levels within IFDS and State Street and in client meetings
  • Presenting the portfolio status updates & agreeing the priority of changes within the pipeline with the business stakeholders in dedicated user forums
  • Attending vendor product forums, identify potential opportunities and present these to the user forums for discussion, analysis & sponsorship
  • Project management of AWD changes as and when required
  • Reviewing of AWD project scope & design decisions to ensure alignment of change requests with the corporate and product strategic direction, escalating to head of department when necessary
  • Supporting IFDS new business on-boarding projects to ensure smooth take-on and transition for clients
  • Proactive identification and management (including escalation) of pipeline / portfolio risks
  • Ensure AWD project managers adhere to appropriate governance documentation throughout the project life cycle including collation of all required signoffs
  • Coordinating internal Legal & Risk requests as they pertain to the AWD product
  • Ensuring up to date technical documentation is created and maintained by IT teams supporting the application

What we value

Education & Preferred Qualifications:

  • Minimum 7-8 years of management/supervisory/project management/product management experience in financial services.
  • University degree in accounting, banking, finance, business administration, or equivalent professional qualification.
  • Knowledge of Transfer Agency function
  • Previous people management experience
  • Proven track record of delivering client-facing projects
  • End to end experience of project lifecycle
  • Strong Presentation and facilitating skills
  • Ability to engage successfully in multiple initiatives simultaneously
  • Experience with AWD or a similar workflow management tool is an advantage.
  • Project Management Qualification an advantage.
  • Workflow design and / or development experience is an advantage.
For further information, and to apply, please visit our website via the “Apply” button below.

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