Analyst, Financial Crimes Investigations

Under general supervision responsible for the analysis and completion of all aspects of an investigation, documentation, and reporting with respect to potential financial crimes and Cybercrime, including online banking fraud, identity theft, malware and phishing detection and breach of trust involving Northern Trust clients and assets.

Daily activities include, but are not limited to;

• Detect and prevent fraud within client facing applications in online and mobile channels. Comprehensive daily monitoring of anomaly and intrusion detection alerts and analysis of system and application logs for indications of unauthorized activity, scams, insider threats or otherwise criminal behaviors.
• Review and verify  login anomalies and suspicious online banking transactions to identify or prevent  policy violations, identity theft and financial crimes by means of web-based and internal system research, coordinated investigation through cross-functional partnerships, and client and internal partner notification and interview.
• Synthesis data from multiple sources, including online systems and fraud prevention tools, to monitor/analyze client activity and research moderate to complex account movements that may involve multiple transaction channels , multiple accounts or multiple client relationships.
• Review and authenticate alerts generated by the Internal Fraud Detection system. Validate transactions and activities using data from multiple sources. Escalate cases as needed to managers, HR and Fraud Investigations.
• Leverage advanced skills and subject matter expertise to work independently within an established fraud research and mitigation framework to detect and respond to identity theft, scam and fraud risks appropriately and effectively without expressed direction or granular procedural guidance.
• Support each investigation with risk-appropriate analysis, clearly document investigation activities according to policy and standard, not limited to   conclusions and supporting evidence, client and partner communications and proscribed and executed remediation efforts. Consult with cross-functional departments to determine if online activity and transactions are legitimate. Take appropriate proactive action, to protect the customer and bank from additional compromises and potential fraud losses.
• Recognize the highly sensitive nature of investigation activities and maintains confidentiality of systems, policy and cases specifics.
• Consults with management when necessary regarding more complex or sensitive investigations.
• Facilitate discussions in support of trend recognition, risk, professional education and personal, team and functional improvement.

Qualifications

• Current and historical knowledge of malware variants and common attack vectors
• Experience in phone interviewing for the identification of client impersonators and scams
• Understanding of common industry client Authentication processes and tools and Internet Security
• General understanding of commercial web browsers such as Internet Explorer, Firefox, Google Chrome, and Safari
• General understanding of computer networking, including but not limited to; local area networks (LAN), wide area networks (WAN), internet service provision (ISP), internet protocol (IP), local machine and group security policies, firewalls, and web proxy/content filtering
• General understanding of end-user operating systems, including Windows and Apple OS
• General understanding of traditional money movement transactions and systems and fintech
• Strong analytical skills with high attention to detail, accuracy and creativity
• Ability to identify potential fraudulent or suspicious accounts and activities and take appropriate action to prevent loss
• Ability to navigate multiple computer systems; windows, applications, and adeptly utilize search tools to find information
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to take initiative and work independently with minimal supervision in a structured environment.
• Excellent verbal, written, and interpersonal communication skills.
• Functional industry knowledge is required
• 3 years of relevant work experience. Related Industry qualification (i.e., CFE) preferred

For further information, and to apply, please visit our website via the “Apply” button below.