Settlements & Reconcilations Officer

State Street
Dublin 2, Ireland
Not disclosed
09 May 2022
09 Jun 2022
Approved employers
Approved employer
Contract type
Full time
Who we are looking for

A candidate that can demonstrate a comprehensive knowledge of relevant work processes alongside a broad understanding of activities required to provide effective management of Transfer Agency. You will be expected manage day to day tasks pertinent to the department’s activities with a major focus on change management, resource planning, people management and development, client relationship management, process improvement and risk reduction.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As the Settlements & Reconciliations Officer you will be responsible for:

  • Completing complex tasks on time and accurately
  • Have a logical & technical mindset
  • Are enthusiastic individual who relishes a challenge
  • Possess knowledge & experience of Reconciliations (desirable)
  • Deliver high quality client service to both internal and external stakeholders
  • Have strong attention to detail and appreciate the importance of completing work ‘right first time’ against daily deadlines 
  • Understand the importance of customer service excellence and have a ‘can do’ attitude with strong written and oral communication skills 
  • Have excellent organisational, planning and co-ordination skills
  • Typically candidate will have 5-8 years experience in a similar environment including at least 3 years in a management/supervisory capacity

What we value

These skills will help you succeed in this role

Client Service

  • Complete all tasks including the handling of complex queries to a high quality.
  • Meet client requirements & deliverables in a timely and accurate manner.
  • Assist in the delivery of on the job training

Technical Focus

  • Quality processing of payment & reconciliation processes
  • Identify process efficiencies in the course of their daily work and propose to line managers.
  • Develop and maintain a thorough knowledge of Transfer Agency processes and Systems.
  • Gain broad expertise on company products.

Communication & Collaboration

  • Liaise with other departments in an effective manner provide/seek regular feedback from colleagues
  • Act as an effective team player & deputies for immediate supervisor when appropriate
  • Show organisation skills for oneself and others
  • Display effective team focus by assisting colleagues in their daily routine
  • Positively influencing team morale in order to achieve set standards and goals
  • Show willingness to assume additional tasks in order to share workload within team/department
  • Display awareness of daily work levels and overall business needs by identifying and taking prompt action on priority items, displaying effective time management


  • All employees are accountable for the delivery of a Quality service, driving for excellence in all their work activities:
  • To be quality driven, aiming for 100% accuracy and timeliness of delivery;
  • To effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external);
  • To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance;
  • To observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties;
  • To communicate and promote the values which reinforce and support a consistent quality culture.

Education & Preferred Qualifications

  • Bachelors or equivalent degree

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

For further information, and to apply, please visit our website via the “Apply” button below.

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