ASAP: Customer Support Officer
- Recruiter
- Michael Page Belgium
- Location
- Basel
- Salary
- Competitive
- Posted
- 29 Apr 2022
- Closes
- 27 May 2022
- Ref
- JN -032022-5394462
- Contact
- Sophie Kaehler
- Job role
- Accounts assistant
- Contract type
- Interim
- Hours
- Full time
- Experience level
- Entry level, Graduate scheme, Internship, Apprenticeship, Placement
Our client is an institution in the financial services industry with global importance and offices in the city of Basel. You will be part of the Banking Department and the Back Office team. It will be a 6 months temporary position, starting as soon as possible, and you would be responsible for supporting the business area in the effective controls of back office services ensuring the correct and efficient reconciliation of Confirmations and Settlements.
Client Details
Our client is an institution in the financial services industry with global importance and offices in the city of Basel. You will be part of the Banking Department and the Back Office team. It will be a 6 months temporary position, starting as soon as possible, and you would be responsible for supporting the business area in the effective controls of back office services ensuring the correct and efficient reconciliation of Confirmations and Settlements.
Description
- Responsible for the day-to-day control of settlements and confirmations of the bank's trades
- Investigate and resolve confirmation mismatches and settlement failures together with front office, custodians and customers
- Ensure timeliness of settlements according to different markets' deadlines
- Ensure timeliness of reconciliations according to internal procedures
- Maintain best standards and efficiency in Settlements and Confirmations and associated controlling process
- Perform adjusting entries and write offs
- Ensure conformity with the rules set by compliance and audit
- Keep abreast of development in standards and settlements in financial markets
- Participate in projects and production of reports
Profile
- Commercial / Banking diploma or equivalent
- Work experience in Back Office would be preferred
- Good understanding of financial instruments
- First experience of S.W.I.F.T messaging formats
- Knowledge of Reuters & Bloomberg information systems is a big plus
- Good experience with Reconciliation systems would be great
- Fluency in English
- Strong customer-focused
Job Offer
- Start as soon as possible
- Temporary contract for 6 months with the possibility for extension
- Fast entry into an international environment
- Work location in the middle of Basel
- Be part of a big team