Fund Connect ETF Operations Specialist, Officer

Who we are looking for

Operations specialist to assist in supporting State Street Fund Connect ETF Platform

Why this role is important to us

The team you will be joining is a part of State Street Global Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM business unit. As our investment research and trading arm, SSGM’s number one goal is to enhance and preserve our clients’ portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world.

Join us if making your mark in the capital markets industry from day one is a challenge you are up for.

What you will be responsible for

As Fund Connect ETF Operations Specialist you will

• Review Fund information on platform for completeness and accuracy
• Assist in launching new funds and clients
• Manage user access
• Resolve client inquiries/issues
• Generate Daily/Ad hoc reports
• Establish/Maintain relationships with Authorized Participants, Issuers and Internal Stakeholders.
• Ensure compliance requirements are met (user access, contractual restrictions, ect)
• Ensure the adherence of all operational procedures are met.

What we value

These skills will help you succeed in this role

• Strong attention to detail and the ability to handle several projects simultaneously
• Ability to develop business relationships within and outside the organization.
• Excellent interpersonal, communication, organizational and problems solving skills.
• Ability to multi-task, balance workload and work in a deadline-oriented position.

Education & Preferred Qualifications

• Bachelor's degree with emphasis in finance, accounting, or economics or equivalent work experience in a financial role.
• Client Service experience
• Technical aptitude with wide range of applications, including the MS Office suite, and virtual collaboration platforms like Microsoft Teams, Slack and Cisco Webex.
• Ability to understand and navigate a complex global organization.
• Comfortable in a remote work environment, inclusive of training and feedback.
• Fluency in English at a minimum, and Mandarin as a preferred language.
• 4 plus years related financial industry experience including 2 years of operations experience
• Working knowledge of financial industry and all related instruments.
• Detailed understanding of operations.
• Strong attention to detail and the ability to handle several projects simultaneously
• Ability to develop business relationships within and outside the organization.
• Excellent interpersonal, communication, organizational and problems solving skills.
• Ability to multi-task, balance workload and work in a deadline-oriented position.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

For further information, and to apply, please visit our website via the “Apply” button below.