Learning and Development Assistant

Main Accountabilities  

Learning programmes coordination & delivery

• Follow up with internal trainers on course outline and training materials
• Register employees for internal & external learning course
• Coordinate resources and logistics for learning courses
• Prepare brochure for learning courses for communication to participants
• Liaise with internal and external trainers on resources and logistical arrangements
• Assist in providing support to instructors on logistic matters during training sessions
• Track employee participation rates in learning programmes
• Assist with post course administration, including conduct post-learning evaluation survey, archive training materials, training recordings, list of participants

Record of CPD activities

• Input CPD activities to support the provision of management information
• Respond to employee queries relating to CPD activities

E-learning system

• Assist with maintenance of internal e-learning systems to monitor participation
• Assist in designing & uploading courses on internal e-learning system
• Respond to employee queries relating to internal e-learning system

Professional certifications

•  Provide support on exam registration, annual subscription payment
• Provide coordination and administrative support in the application of sponsorship program
• Maintain & update list of sponsorship recipients
• Assist L&D Executive with document preparation & data provision to generate Report on Result of Organizing Knowledge Update Courses & Report on Summing Up Results of Organizing Knowledge Update Courses for CPA Vietnam

Other responsibilities

• Maintain employee exits and retirement records                              
• Update employee master list, CPD activities records        
• Facilitate payments to vendors & archive payment documents

Specialized knowledge

Knowledge

•  Knowledge of human resources management practices and procedures

Generic Skills & Competencies

• Demonstrate strong social/ verbal/ written communication, interpersonal skills and collaboration skills with internal clients;
• Show business acumen, planning, analytical reporting and presentation skills;
• Show excellent ability to work independently with minimal supervision, multi-task and prioritize work, drive for results;
• Show ability to work in a fast-paced and changing environment;
• Ability to carry out self-direct learning.

Education & Experience

• A minimum of Bachelor’s degree in Organizational Development, Human Resources, Psychology, Business Administration or equivalent
• At least 1-2 years of related work experience required
• Prior working experience in internal HR services at global professional services firms will be highly advantageous

Others Requirement     

• Fluent English language (speaking, listening, reading, and writing) in social and business communication at a minimum Business Level
• Proficiency in MS Office 365 applications
• Vietnamese nationality