Associate, Business Support

Role Purpose:

This role is responsible for the efficient day-to-day archiving of bank's documents, proper filing and inventory of physical documents including their offsite storage; assisting in the maintenance of the bank's record management procedure (inventory and storage will also include tape and other media); ensure proper adherence to bank's policy on retrieval of documents to ensure compliance with approval and audit trail.

Key Accountabilities:

Main Duties

• Assist in the scanning, cataloguing and archiving of daily bank's documents
• Assist in ensuring that bank's documents and records on paper and other storage media are properly kept onsite
• Assist in periodic off-site storage of bank's records and documents and other storage media to the warehouse
• Assist in the control over the retrieval of scanned documents, and documents that are kept offsite
• Assist in the proper maintenance of the various registers & catalogues i.e. incoming and outgoing mails, and Swift messages
• Assist in the retrieval of documents as and when required
• Provide back-up to the Administrative Support
• Assist in maintaining and updating Central Library of policies/ procedures/ guidelines
• Maintain a proper inventory/catalogue of bank's documents and records
• Posting of out-going mails and collection of mails
• Assist in general office procurements
• Assist in managing the general office facilities / Coverage of reception during lunch time and when receptionist on leave

Other Duties

Undertake ad-hoc duties as assigned by Manager.

Knowledge & Experience:

• Diploma in Library management or related discipline.
• Meticulous, be highly organized, and capable of providing quick turnaround support in a fast-paced environment.
• Experience in library and records management, and in security and protection.

Skills :

• Exhibit high level of professionalism and strong interpersonal skills.

• Strong communication skills (oral and written)
• Strong organizational and administrative skills.
• Highly proficient in MS Office applications, library and records management
• Self-motivated, proactive, ability to multi-task and prioritize effectively.
• Ability to work independently and in a team environment
• Ability to perform under pressure and within tight deadlines.
• Must be flexible and able to manage a constantly changing schedule and adapt to various working conditions.
• Positive attitude towards changes and process improvement.