OTC Client Service Specialist , GmbH , Senior Associate

State Street
Not disclosed
24 Jan 2022
24 Feb 2022
Approved employers
Approved employer
Contract type
Full time
Experience level
Qualified accountant

Who we are looking for:

OTC Client Service specialist provide services to clients in EMEA, supporting both the clients and our offshore teams as well as internal stakeholders

OTC Client Service Specialist

  • Client Service
  • Client Change Requests
  • Central point of contact for clients and internal teams

Why this role is important to us:

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

In the role of OTC Client Service Specialist, you will be responsible for:

  • Act as a central point of contact for client queries and ad hoc requests on various derivatives topics and processes
  • Liaise with offshore teams, shared services teams and other business units as required to escalate and resolve client’s service/operational issues
  • Work on Client requests and projects (e.g. new derivative product onboardings, specific changes in the derivatives world (e.g. Libor change) or client change requests)
  • Gather, transform and present data requested by management team or project teams;
  • Support new Clients on-boarding (knowledge/communication to various teams and Clients/Investor Managers)
  • Participate in regular client meetings and calls
  • Assisting the Derivatives Onboarding Team in projects and new product types
  • Support upon request on specific trade processing and valuation topics and/or issues
  • Perform other duties as required

To be successful in this role, your experience should include:

  • University degree in Finance, or related fields;
  • Minimum 2-3 years of experience in the financial services industry in areas such as: Derivatives valuation, Derivatives trade processing, Asset Management, Fund Accounting, Reporting;
  • Experience with Derivatives products and/or client service;
  • Excellent analytical and organizational skills;
  • Experience with working with offshore teams would be an advantage;
  • High level proficiency in MS Office;
  • Fluent in written and oral English is required, any other language is an advantage.

Additional Requirements:

  • Proactive approach to work on issues and requests that arise;
  • Ability to work under minimum supervision on the assigned task/project.
  • Willingness to learn new technologies, applications and expand current knowledge;
  • Aptitude for seeking out solutions and knowledge independently;
  • Ability to break down a problem/process into sequential and logical steps;
  • Strong interpersonal skills, highly effective communication and organization skills.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

For further information, and to apply, please visit our website via the “Apply” button below.

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