CIB Operations - Fund Accounting Analyst - Associate

Job Description

Key Responsibilities of Fund Accounting Analyst Associate Role

• Be a point of contact for operational activity across all Fund Ranges administered in Edinburgh, working as a trusted client partner and advocate, ensuring strong strategic alignment and open communication
• Proactive management of key queries relating to event capturing, processing and reconciliation.
• Manage relationship and open communication between JPM Utility Hubs and external counterparties, within prescribed timeframes.
• Ensure all daily functions are completed to meet the agreed service levels
• Manage group email boxes and internal enquiry management tools to ensure queries are resolved and responded to within a timeframe and manner sensitive to the urgency of the event, and in accordance with prescribed service levels.
• Take responsibility for adherence to all departmental procedures, policies, checkpoints and controls
• Provide support, guidance and training to other team members when required.
• Identify process inefficiencies and contribute to operational process improvements
• Provide effective team communication, in partnership with Team Managers, through Fast Meetings, regular 1:1's and team meetings.
• Identify any process and/or procedural changes required as a result of changes to client SLA's, markets, daily operations or business functions.
• Support Senior Management with appropriate escalation of all issues, service updates and progress updates for clients.
• Be an active participant on key initiatives driven by the Edinburgh Operations Management Team

Key Responsibilities of Edinburgh Operations Team

• Ensure timely, detailed and accurate processing across fund ranges.
• Ensure full execution of morning and afternoon, intra and end of day controls and checks.
• Build effective relationships with internal Utility Hubs to ensure client SLA's are met
• Proactively partner with Utility Hubs to share ideas, tools and techniques to improve service levels and processes.
• Create an environment that fosters and supports thought leadership, innovation and creative problem solving
• Use creative thinking strategies, techniques and tools to develop new ideas
• Ensure we remain adaptable and responsive to the changing regulatory landscape

Qualifications

Skills/Attributes

• Strong sense of ownership and responsibility
• Approaches change with a positive attitude
• Comfortable with change, ambiguity, debate, conflict and informed risk taking
• Ability to challenge and influence stakeholders to ensure decisions are well thought out and can be executed from an operations perspective
• Multi-tasker who can manage multiple streams of work concurrently
• Investigate opportunities for self-development and improving knowledge of the business in order to improve skills and deliver maximum service levels.
• Able to work effectively across cultures and take advantage of time zones to deliver more effectively to the client

Required Experience

• Solid experience in Operations or Client Service Management
• Evidence of organizational and time management skills
• Ability to manage change with conflicting priorities
• Demonstrate experience of multi-tasking and effective time management with attention to detail in a fast paced environment.
• Ability to drive Team forward with support from Management Team
• Strong written and verbal communication skills
• Microsoft Office skills: Excel, Word and PowerPoint
• Good understanding of the control infrastructure within Fund Accounting
• Comfortable working across all levels of the organization and bringing teams together to achieve results

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.