Salesforce Business Analyst / Consultant
At Smartapps we have a varied and interesting program of work and need you to hit the ground running and take a leadership role in projects working directly with our clients. We are known in the market for the quality of our work and we want to continue and grow our practice with the help of skilled committed staff who are passionate about applying technology to deliver business value.
- Proven Salesforce implementation experience (Sales Cloud, Service Cloud, Community Cloud and Core Platform)
- Strong stakeholder liaison skills and experience
- The ability to deal with clients at a technical level, lead workshops, understand complex requirements and interpret and document for our development team
- Experience with post implementation support
- Data and system integration experience including source-to-target data mapping, data transformation, integration impact assessments, diagnosis of data quality issues, etc.
- Analytical and problem-solving skills
- Strong written and verbal communication skills
- Have excellent communication skills
- Be able to deal with senior-level stakeholders
- Have strong customer service focus
- Be a self-starter and self-motivated
- Have relevant qualifications or industry certifications
- Have passion and desire for continuous learning