Corporate Actions Operations Associate, A2

State Street
Edinburgh, UK
Not disclosed
18 Jan 2022
18 Feb 2022
Approved employers
Approved employer
Contract type
Full time
Experience level
Qualified accountant

Who we are looking for

As a member of State Street’s Corporate Actions team based in Edinburgh, this role is responsible for the delivery of custody services to State Street’s client's and Investment Managers.

The candidate will be responsible for timely and accurate processing of client corporate actions instructions, the timely and accurate payment of client cash and stock entitlements, and management of client inquiries. Throughout the event lifecycle, we ensure market deadlines are met and reporting deliverables are resolved within client service level agreements and agreed quality standards.

Working in a global team, the candidate will liaise with State Street colleagues and clients across multiple time zones, and understanding of Corporate Actions event lifecycle and/or Income services is desirable.

Teams in Edinburgh cover all global markets via our Middle Office service model and, via the custody service dedicated processing for the UK, European, Middle Eastern & African markets.

The successful candidate will have prior experience in establishing and maintaining strong working relationships with other teams, clients and with global service providers

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Full training will be provided

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration, and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity, and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Corporate Actions Operations Associate you will:

  • Maintain control over complex and time critical corporate action events and transactions.
  • Prioritizing your workload and ensure daily tasks are completed
  • Ensure effective risk management by assisting with completion of end-of-day management reporting, ensuring timely escalation and resolution of pertinent issues.
  • Learn corporate actions with a view of becoming a subject matter expert who can provide support on projects and initiatives aimed at improving the corporate action product.
  • Assist with resolution of complex issues such as but not limited to instruction discrepancies, suspense account reconciliation and exception resolution
  • Assist and co-ordinate procedural changes to the current process
  • Deliver effective client service
  • Ensure client inquiries are resolved and escalated as needed, review aged inquiries to ensure appropriate and timely resolution in accordance with Standard Operating Procedures.
  • Demonstrate understanding of State Street’s Risk Excellence principles and support the Risk Sensing function by identifying and documenting areas of potential risk, advocate solutions.

What we value

These skills will help you succeed in this role

  • Problem-solving skills
  • Ability to work under pressure and meet deadlines.
  • Customer focused approach
  • Flexible and positive attitude
  • Team player with ability to work independently
  • Proven communication skills
  • Detail oriented and accurate

Education & Preferred Qualifications

  • An understanding of the financial services industry
  • Experience of Corporate Actions in a custody and/or middle office environment
  • Educated to a degree level (preferred)
  • Working towards IOC (preferred)

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance, and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity, and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs, and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

For further information, and to apply, please visit our website via the “Apply” button below.

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