BASF Asia-Pacific Service Centre S/B

Purchase -to-Pay Services, Accounts Payable, Senior Analyst (Payment)

Bangsar, Malaysia
Competitive compensation plus comprehensive benefits
18 Jan 2022
18 Feb 2022
Approved employers
Approved employer
Contract type
Full time
Experience level
Qualified accountant

We are a leading chemical company, with the best teams developing intelligent solutions for our customers and for a sustainable future. Our success as a company relies on the engagement of our employees. We encourage our employees to develop their strengths, and we recognize their achievements. For you, this means a wide variety of job roles, and exciting opportunities for learning and career development.


Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF !

Objectives of the Position:

  • Provide Accounts Payable's payment process related support to deliver AP services to BASF companies in Asia Pacific in accordance with established Accounts Payable processes and work procedures and in compliance with BASF policies, Financial Reporting Compliance (FRC), local company legal and statutory requirements.
  • Ensure that timelines and quality meet the agreed service levels and targets.
  • To coordinate, train and support the Analyst in performing Accounts Payable's payment process related function.
  • Assist and support Payment Manager in daily task, implementation of project initiatives as when required

Main Tasks:

Functional Tasks (including but not limited to):

  • To be a "First Contact Point" within the team, by providing expert knowledge and support to peers and Analysts through proper knowledge transfer; sharing of resources, knowledge, experience and best practices.
  • To act as 1st backup for manager on daily task as and when required.
  • To monitor and ensure all payment transactions are executed within the given and agreed timeframe which defined in the BASF Asia Pacific Finance Services Accounts Payable Service Level Agreement (SLA).
  • To monitor down payment report executed by payment analyst daily and handle technical error when necessary.
  • To monitor high value invoice report to ensure the invoices are paid on timely manner.
  • To monitor and handle critical payment items - Dividend, manual payments, project related one-time payment and ensure accuracy of payment made.
  • To monitor and ensure all payment processes are aligned to the established Work Instruction (WI) steps and Process Definition (PD) procedures, with the accordance to FRC.
  • To ensure the 'accuracy and the timeliness of payment process according to agreed Service Level Agreement (SLA) with BASC’s customer contract.
  • To coordinate and ensure that the analyst attends to the Accounts Payable Service Desk and Payment mailbox on timely manner.
  • To monitor the accuracy and completeness of clearing on Account Payable related outgoing payments.
  • To work closely with internal/external business partners (e.g. Procurement, Invoicing, HRS, MD, IQA, Local/Regional Finance and etc.) on resolving payment related topics.
  • Monitor netting processes is carried out as per BASF SE schedule every month.
  • Ensure KPI report is prepared and send to Regional Treasury team on a monthly basis.
  • Provide guidance to team members in resolving issues/queries. Groom and develop team members to be able to handle issues/queries independently
  • Ensure WI and PD are reviewed on a half yearly basis, and new processes are clearly documented especially for new team members.
  • Support implementation of accounts payable policies based on guideline according to regional and global standard

Customer Relationship Management:

  • Monitor work execution in accordance with the service management framework by providing timely and accurate customer service.
  • Ensure key stakeholder's queries are attended to and resolved in a timely, responsible and proactive manner.
  • Monitor all activity are processed within agreed service timelines
  • Monitor customer queries are attended to and resolved in a timely, responsible and proactive manner with end-to-end approach.
  • Establish and maintain good working relationship with local companies & stakeholders.

Process Excellence:

  • Support Manager to identify, recommend and develop solutions for continuous improvement opportunities.
  • Assist Manager to manage knowledge gained on work problems encountered and steps for resolution to facilitate continuous learning, development and cross sharing of knowledge throughout accounts payable team.
  • Ensure quality of service offerings are maintained through knowledge transfer & retention of team members.
  • Provide support to ensure on-time implementation on global and regional P2P projects.
  • Collaborate closely with Expert/Specialist community in process enhancement related topics.
  • Drive process changes in the team by recommending and proposing solutions to local company.
  • Ensure quality of service offerings are maintained through knowledge transfer & retention of team members.

Other Key Task:

  • Be a functional trainer to new joiners
  • Prepare training materials and ensure materials content are updated as per latest changes/development.
  • Involve/conduct Cross functional Meeting within Finance Services department as and when necessary.

Leadership and Cooperation Professional guidance:

  • Help to delegate work and assign tasks to others in team where requested
  • Assists Manager in day-to-day supervisory tasks of the team
  • Can assume Manager’s role when designated Manager’s absence
  • Monitor performance of team member and work with manager on improvement area

Frequent cooperation within BASF Group:

  • End-users of the local company and the other BSSCKL Finance Services team
  • Manager, Senior Managers, Analysts and peer team members
  • Service centre management team

Cooperation outside BASF Group:

  • BASF vendors
  • External auditors

Degree of Supervision Required in the job:

  • Works with minimal supervision



  • University degree in accounting or business administration Working Experience:
  • More than 5 years’ experience in accounts payable or other accounting functions including 2 years of supervising an accounting team.

Technical & Professional Knowledge:

  • Knowledge and understanding of accounts payable and accounting functions
  • Knowledge and experience of MS office tools
  • Proficiency in English and other language required with good communication skill
  • Knowledge of SAP system desired
  • External experience in a shared service or business process outsourcing engagement will be preferable
  • Membership of recognized professional Accounting body/association
  • Experience working in a MNC or Malaysian Publicly listed company

BASF regional service hub has been established since 2005 in Kuala Lumpur. The regional service hub has approximately 700 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. More than 110,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio is organized into six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €59 billion in 2020. Further information at

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.

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