Assurance Services - Supervisor - Service Delivery Center - San Antonio

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY’s Service Delivery Center is made up of high-performing US-based resources who work closely with our experienced client serving professionals to deliver project-based work and managed services to our US-based clients. If you have a passion for rallying together to solve the most complex challenges, come join our dynamic team!

Your key responsibilities

As the Assurance Supervisor, you will manage the operations of the Assurance Service Delivery Center (SDC), including supervision of Advanced Associates in the quality execution of standardized procedures in accordance with EY audit methodologies and involvement in the stand-up of new services. Interacts closely with and reports to the Assurance Managing Director. Assists Assurance Advanced Associates and Associates in reaching their full potential through training and development, willingly addressing questions, contributing constructively as a coach, and providing timely on-the-job feedback. Works with team members to set goals and responsibilities as it relates to their specific work on their team.

Skills and attributes for success

• Supervises procedures performed by Assurance Advanced Associates
• Facilitates training and coaching for Assurance Advanced Associates and Associates
• Provides oversight to ensure execution of standardized procedures as defined in a timely fashion to meet client service team deadlines and with quality documentation standards.
• Reviews identified exceptions or non-reoccurring situations and ensures communication to the client service delivery team for resolution
• Ensures quality in delivering client service by supervising the execution of the procedures as defined
• Actively participates in the design of process standardization in connection with the launch of new SDC services
• Oversees the execution of well-defined processes, procedures, and protocols as defined in accordance with EY GAM and direction of the client service team. Unusual non-reoccurring situations are communicated to client service team members.
• Analyzes evidence, reaches conclusions, identifies non-compliance while applying a balanced view.
• Identifies and implements improvements in existing processes, following defined review and approval protocols
• Creates and defines new processes, procedures, and protocols in connection with the launch of new services.

To qualify for the role you must have

• Undergraduate’s degree
• 5 years of relevant experience
• Experience working with accounting and auditing concepts
• Experience supervising others in the context of executing standardized and centralized processes
• Attention to detail and diligence in resolution of issues
• Ability to prioritize to meet tight deadlines
• Ability to multi-task on projects and assignments
• Ability to plan ahead and anticipate potential problems before they arise
• Proficient MS Office skills, specifically Microsoft Excel and Word
• Ability to learn new software tools

What we look for

You should be flexible and able to juggle multiple responsibilities, including delivery of exceptional quality work. You’ll be a self-starter, motivated, and will value sharing best practices in executing the work across accounting and auditing concepts.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching, and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

For further information, and to apply, please visit our website via the “Apply” button below.